Inbound Logistics Carrier Relations Leader (Hybrid)

Burlington Stores, Inc.; Beverly (NJ); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Burlington Stores, Inc. is seeking a Carrier Relations Manager, Inbound Logistics to lead carrier performance against contracts and SOPs and ensure efficient operations. This role emphasizes KPI-driven collaboration with carriers, analytics, and training to optimize on-time deliveries at Edgewater Park, NJ.

The manager will guide the analyst team, drive continuous improvement of KPIs and scorecards, and coach direct reports while maintaining strong relationships with carrier partners.

Qualifications

• Bachelor's degree or equivalent preferred but not required.
• 4+ years related supply chain management experience preferred but not required.
• Manhattan TMS experience required.
• Experience with Manhattan Transportation Management system required.

Responsibilities

• Utilize KPI standards to hold carriers accountable with engagement, quarterly reviews and Carrier Scorecard publication.
• Develop carrier training modules to support KPI understanding and improve retention of incumbent carriers and onboarding of new carriers.
• On-board new carriers to ensure KPI understanding from the start of engagement.
• Collaborate with SC Analytics to refine Carrier Scorecard and share data with carrier partners.
• Engage with carriers daily on yard health to meet delivery timelines.

Skills

Leadership

Interpersonal skills

Analytical skills

Coaching

Facilitation

Team building

Education

Bachelor's degree or equivalent

Tools

Manhattan Transportation Management system

Job description

Burlington Stores, Inc. is seeking a Carrier Relations Manager, Inbound Logistics to lead carrier performance against contracts and SOPs and ensure efficient operations. This role emphasizes KPI-driven collaboration with carriers, analytics, and training to optimize on-time deliveries at Edgewater Park, NJ.

The manager will guide the analyst team, drive continuous improvement of KPIs and scorecards, and coach direct reports while maintaining strong relationships with carrier partners.