Carrier Operations Lead — Flexible Schedule

Diverse Logistics and Distribution LLC; Shorewood (IL); Sur place; USD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Dental insurance

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Résumé du poste

Diverse Logistics and Distribution LLC in Shorewood, IL is hiring a PL Assistant Contract Manager / Home Delivery Manager to support the Contract Manager, develop a carrier network, and ensure delivery capacity and contract compliance. The role focuses on building high-performing carriers, maintaining service standards, and guiding a carrier team.

Requires leadership in operations / 3PL, strong communication, and proven problem-solving skills.

Qualifications

• Field leadership and team-building experience.
• Experience in operations / 3PL management or similar position.
• Good written and verbal communication abilities.
• Strong management skills and leadership presence to motivate carriers.
• Solid problem-solving skills and quick response to service issues.
• Proficient with Microsoft Office and general computer skills.

Responsabilités

• Assist the Contract Manager in leading carrier development and non-asset delivery operations.
• Develop a carrier network to meet delivery capacity and contract standards.
• Manage carrier performance to KPIs and ensure compliance with client contracts.
• Recruit, train, and manage the carrier team for success.
• Oversee on-time pick-up/delivery and maintain carrier relationships.
• Provide exceptional customer service to clients and customers.
• Follow daily routes, track activity, and submit accurate billing.
• Promote company culture, mission, values, policies, and procedures.

Connaissances

Field leadership

Operations / 3PL management

Written and verbal communication

Management presence

Problem solving

Microsoft Office / computer skills

Description du poste

Diverse Logistics and Distribution LLC in Shorewood, IL is hiring a PL Assistant Contract Manager / Home Delivery Manager to support the Contract Manager, develop a carrier network, and ensure delivery capacity and contract compliance. The role focuses on building high-performing carriers, maintaining service standards, and guiding a carrier team.

Requires leadership in operations / 3PL, strong communication, and proven problem-solving skills.