Assistant Logistics Manager - Contractor Management Exp Preferred

Diverse Logistics and Distribution LLC; Shorewood (IL); Presencial; USD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental insurance

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Descripción de la vacante

Diverse Logistics and Distribution LLC in Shorewood, IL is hiring a PL Assistant Contract Manager / Home Delivery Manager to support the Contract Manager, develop a carrier network, and ensure delivery capacity and contract compliance. The role focuses on building high-performing carriers, maintaining service standards, and guiding a carrier team.

Requires leadership in operations / 3PL, strong communication, and proven problem-solving skills.

Formación

• Field leadership and team-building experience.
• Experience in operations / 3PL management or similar position.
• Good written and verbal communication abilities.
• Strong management skills and leadership presence to motivate carriers.
• Solid problem-solving skills and quick response to service issues.
• Proficient with Microsoft Office and general computer skills.

Responsabilidades

• Assist the Contract Manager in leading carrier development and non-asset delivery operations.
• Develop a carrier network to meet delivery capacity and contract standards.
• Manage carrier performance to KPIs and ensure compliance with client contracts.
• Recruit, train, and manage the carrier team for success.
• Oversee on-time pick-up/delivery and maintain carrier relationships.
• Provide exceptional customer service to clients and customers.
• Follow daily routes, track activity, and submit accurate billing.
• Promote company culture, mission, values, policies, and procedures.

Conocimientos

Field leadership

Operations / 3PL management

Written and verbal communication

Management presence

Problem solving

Microsoft Office / computer skills

Descripción del empleo

PL Assistant Contract Manager / Home Delivery Manager

The Assistant Manager is responsible for assisting the Contract Manager in leading carrier development and non-asset delivery operations for the assigned Client Contract. This position focuses on developing a carrier network to provide required delivery capacity and compliance with client contracts as well as internal quality and service standards. In addition, this individual will be responsible for creating an environment where all carriers are internally competitive, high performing, self-motivated, follow established procedures, and exemplify company values. This individual will also work to strategically develop long-term carrier relationships.

• Supports and locally manages Client Contract(s) assigned by the Dir. of Operations
• Manages performance of carriers to established KPIs
• Ensures compliance with contract specifications, regulations, and internal policies

Assistant Manager Duties

• Recruit, train, develop, and manage the carrier team to ensure individual and company success
• Lead the carrier operations team, ensuring on-time pick-up and delivery, and maintaining positive relationships with carriers
• Continuously develop recruiting pipeline to foster performance management and any related turnover
• Provide exceptional customer service to clients and clients' customers.
• Implement and maintain best practices with carriers
• Identify and anticipate hurdles and work with Director and support staff on a plan to overcome them
• Follow through on daily routes by tracking, making calls where appropriate, and submitting accurate billing
• Meet or exceed established performance minimums for assigned locations
• Understand and promote the company’s culture, mission, values, policies, and procedures

Assistant Manager Requirements / Skills

• Field leadership and team building experience
• Experience in operations / 3PL management or similar position
• Good written and verbal communication abilities
• Strong management skills and leadership presence to command and motivate carrier group
• Must have strong problem-solving skills and the ability to think and respond quickly to service issues
• Proficient with Microsoft Office and general computer skills

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Delivery Management or Dispatching: 2 years (Preferred)

Ability to Commute:

• Shorewood, IL 60404 (Required)

Work Location: In person

Salary: $50,000 - $70,000