Contract Logistics & Carrier Ops Leader

Diverse Logistics and Distribution LLC; Jacksonville (FL); Sur place; USD 50 000 - 80 000; Plein temps

Avantages offerts par ce poste

401(k)

Bonus program

Dental insurance

Employee Assistance Program

Employee Wellness Plan

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Résumé du poste

Diverse Logistics and Distribution LLC in Jacksonville, FL seeks a Contract Operations Manager to lead carrier development and non-asset delivery operations under client contracts, ensuring capacity, compliance, and high service standards. The role focuses on building a competitive, high-performing carrier network and developing long-term relationships.

Responsibilities include supervising a carrier team, maintaining on-time pickups, enhancing recruiting pipelines, and delivering exceptional

Qualifications

• Field leadership and team building experience.
• Experience in operations / 3PL management or similar position.
• Good written and verbal communication abilities.
• Strong management skills and leadership presence to command and motivate carrier group.
• Must have strong problem-solving skills and the ability to think and respond quickly to service issues.
• Proficient with Microsoft Office and general computer skills.

Responsabilités

• Recruit, train, develop, and manage the carrier team to ensure success.
• Lead carrier operations to ensure on-time pick-up and delivery and maintain positive relationships.
• Develop recruiting pipeline to support performance management and reduce turnover.
• Provide exceptional customer service to clients and clients' customers.
• Implement and maintain best practices with carriers.
• Identify hurdles and work with leadership to plan solutions.
• Monitor routes, follow up on daily tasks, and ensure accurate billing.
• Meet or exceed performance minimums for locations.
• Promote company culture, mission, values, policies, and procedures.

Connaissances

Field leadership

3PL management

Written & verbal comms

Leadership presence

Problem solving

MS Office & general IT

Description du poste

Diverse Logistics and Distribution LLC in Jacksonville, FL seeks a Contract Operations Manager to lead carrier development and non-asset delivery operations under client contracts, ensuring capacity, compliance, and high service standards. The role focuses on building a competitive, high-performing carrier network and developing long-term relationships.

Responsibilities include supervising a carrier team, maintaining on-time pickups, enhancing recruiting pipelines, and delivering exceptional