Cargo Loss Prevention Manager (OS&D) – Regional Leader

AAA Cooper Transportation, Inc.; Downey (CA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Long-term disability

Paid holidays

Paid vacation

Tuition reimbursement

Employee assistance program

Job summary

AAA Cooper Transportation, Inc. is seeking a Cargo Claim Prevention Manager to lead claims prevention across a defined region, improving service quality and OS&D mitigation.

The role focuses on training personnel, reviewing loading techniques, and controlling freight-related costs while partnering with executive leaders to identify root causes of OS&D. The position requires an associate’s degree or higher in transportation/logistics and prior operations management or supervisory experience, with

Qualifications

• Associate's degree or higher in Transportation, Logistics, or related field.
• Operations management or supervisory experience required.
• Prefer OS&D and/or claims prevention experience in transportation.

Responsibilities

• Support OS&D and operations personnel in handling high value shortages and damages.
• Ensure compliance with OS&D, claims, and claims prevention policies and procedures.
• Guide and train service center personnel on proper loading and freight handling techniques.
• Guide service center personnel on bill control to reduce exposure to lost freight claims and improve efficiency.
• Assist in disposition of over, astray, refused, and salvage freight in a timely manner.
• Identify deficiencies in Dock, P&D, and administrative operations contributing to OS&D delays.
• Identify trends in OS&D to improve efficiency and reduce costs.

Skills

Operations management

Supervisory experience

Verbal communication

Interpersonal skills

Education

Associate's degree or higher in Transportation/Logistics

Tools

Microsoft Office

OS&D software

Job description

AAA Cooper Transportation, Inc. is seeking a Cargo Claim Prevention Manager to lead claims prevention across a defined region, improving service quality and OS&D mitigation.

The role focuses on training personnel, reviewing loading techniques, and controlling freight-related costs while partnering with executive leaders to identify root causes of OS&D. The position requires an associate’s degree or higher in transportation/logistics and prior operations management or supervisory experience, with