Air Cargo Customer Service Specialist

Delta Airlines; Montpelier (VT); Remote; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Profit sharing

401k

Job summary

Delta Air Lines in Montpelier, VT is hiring a Cargo Agent to ensure timely delivery of shipments and uphold our brand through professional conduct and a customer-focused mindset.

You will operate ground support equipment, handle loading and unloading, and work a shifting schedule including weekends. The role requires safety awareness, teamwork, and strong English communication within a fast-paced environment.

Qualifications

• High school diploma, GED, or equivalent.
• Strong English communication skills and ability to follow instructions.
• Willingness to work weekends, holidays, and rotating shifts.
• Ability to operate ground support equipment and lift up to 70 pounds.
• Must be able to obtain and maintain airport badge and pass pre-employment checks.

Responsibilities

• Operate ground support equipment including tugs and forklifts safely.
• Load, unload, and transport cargo and mail to aircraft.
• Maintain safety and security procedures during operations.
• Follow time constraints and ensure on-time shipments.
• Protect cargo from damage and weather conditions.
• Adhere to PPE requirements and site safety rules.
• Comply with pre-employment checks and aviation regulations.

Skills

Communication skills

English proficiency

Teamwork

Safety awareness

Problem solving

Reading instructions

Education

High school diploma or GED

Tools

Forklift operation

Baggage tug

Tow tractor

Job description

Delta Air Lines in Montpelier, VT is hiring a Cargo Agent to ensure timely delivery of shipments and uphold our brand through professional conduct and a customer-focused mindset.

You will operate ground support equipment, handle loading and unloading, and work a shifting schedule including weekends. The role requires safety awareness, teamwork, and strong English communication within a fast-paced environment.