Entry-Level Cargo Agent: Customer Service in Aviation

Delta Air Lines, Inc.; Los Angeles (CA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company contributions up

Paid time off

Health benefits

flight privileges

Job summary

Delta Air Lines, Inc. is seeking a Cargo Agent (Customer Service Agent) at LAX to represent Delta cargo to customers in person and over the phone. This entry-level position offers mentorship to advance within the company and supports safety, security, and timely cargo handling.

Shifts vary from early morning to overnight and may range from 20 to 40 hours per week based on seniority. All benefits and protections are described in Delta's mobility and HR policies.

Qualifications

• Must meet safety and security standards.
• Face-to-face and phone customer interactions.
• Ability to lift up to 50 pounds as needed.

Responsibilities

• Serve as Delta cargo face for customers.
• Assist customers with check-in and document handling.
• Coordinate with operations to ensure on-time cargo movement.

Skills

Customer service

Communication

Digital literacy

Education

High school diploma

Job description

Delta Air Lines, Inc. is seeking a Cargo Agent (Customer Service Agent) at LAX to represent Delta cargo to customers in person and over the phone. This entry-level position offers mentorship to advance within the company and supports safety, security, and timely cargo handling.

Shifts vary from early morning to overnight and may range from 20 to 40 hours per week based on seniority. All benefits and protections are described in Delta's mobility and HR policies.