Airline Cargo & Customer Service Specialist

Delta Airlines; Concord (NH); Remote; USD 27,552 - 41,328; Full time

Benefits offered by this job

Profit sharing

401(k) with company match

Paid time off

Health benefits

Flight privileges

Career advancement

Delta Perks discounts

Job summary

Delta Airlines in Concord, NH is seeking a Customer Service Agent (Cargo Agent) to handle loading, unloading, and routing of mail and cargo. You will operate floor equipment and ensure on-time shipments while maintaining safety and accuracy.

The role requires a Bachelor's degree, strong English skills, and flexibility to work 20–40 hours weekly including weekends and holidays. Competitive benefits are offered by Delta.

Qualifications

• Bachelor's degree required at minimum.
• Strong communication and safety-focused mindset.
• Ability to operate warehouse equipment safely.

Responsibilities

• Load, unload, and ship mail and cargo from aircraft.
• Operate floor equipment like tugs, forklifts, and tow tractors.
• Ensure on-time shipments and protect cargo from damage.

Skills

Customer service

Safety awareness

English proficiency

Education

Bachelor's Degree

Tools

Forklift operation

Luggage tug / tow tractor

Scanner / computer systems

Job description

Delta Airlines in Concord, NH is seeking a Customer Service Agent (Cargo Agent) to handle loading, unloading, and routing of mail and cargo. You will operate floor equipment and ensure on-time shipments while maintaining safety and accuracy.

The role requires a Bachelor's degree, strong English skills, and flexibility to work 20–40 hours weekly including weekends and holidays. Competitive benefits are offered by Delta.