Caregiver-Style Customer Support Specialist (Hybrid/Remote)

CLAIRVOYANT NETWORKS INC; Bee Cave (TX); Remote; USD 24,796 - 27,552; Full time

Job summary

A fast-growing technology company in Bee Cave, Texas is seeking a Customer Support Representative to assist customers with their needs. This role involves answering customer calls, troubleshooting product issues, and providing assistance with technology without any sales pressure. The position offers training at the office with opportunities for remote work afterward. The company values reliable individuals who have experience working with seniors and provide a rewarding environment while allowing for growth within the company.

Qualifications

• Reliable individual who enjoys working with customers.
• Experience as a caregiver, either family or professional.
• Valid communication skills for troubleshooting and assisting.

Responsibilities

• Answer incoming customer calls and describe products.
• Troubleshoot issues and provide assistance with products.
• Support customers and answer basic questions.

Skills

Customer service experience

Technology experience

Ability to work with seniors

Job description

A fast-growing technology company in Bee Cave, Texas is seeking a Customer Support Representative to assist customers with their needs. This role involves answering customer calls, troubleshooting product issues, and providing assistance with technology without any sales pressure. The position offers training at the office with opportunities for remote work afterward. The company values reliable individuals who have experience working with seniors and provide a rewarding environment while allowing for growth within the company.