In-Home Care Scheduling Coordinator (On-Call)

Senior Helpers; Florida; On-site; USD 40,000 - 50,000; Full time

Job summary

Senior Helpers is seeking a Scheduling Coordinator to work in their Florida office. You will join the Scheduling team to arrange caregivers per care plans, ensure profitability, and respond to scheduling conflicts.

The role requires strong communication, multitasking, and patient approach in a home care setting. This position supports compassionate care for clients, families and staff, with opportunities for growth and a collaborative work environment in a nationally recognized home care

Qualifications

• Minimum of one year in a staffing/recruiting position.
• Professional experience in customer service.
• Knowledge of general healthcare staffing requirements.
• Excellent communication and multitasking abilities.

Responsibilities

• Schedule and coordinate caregivers based on care plans, ensuring margins.
• Maintain caregiver scheduling for the next business day/weekend; resolve conflicts.
• Track assignments, call-outs, late arrivals, and share updates with the CM/OM.
• Attend on-call duty averaging two weeks per month as directed.
• Assist in keeping caregiver files up to date and track expirations.
• Audit timecards to ensure hours match scheduled hours.

Skills

Customer service

Scheduling

Communication

Multitasking

Problem solving

Team player

Tools

Soneto Scheduling

Job description

Senior Helpers is seeking a Scheduling Coordinator to work in their Florida office. You will join the Scheduling team to arrange caregivers per care plans, ensure profitability, and respond to scheduling conflicts.

The role requires strong communication, multitasking, and patient approach in a home care setting. This position supports compassionate care for clients, families and staff, with opportunities for growth and a collaborative work environment in a nationally recognized home care