HomeCare Scheduler: Coordinate Care with Impact

Synergy HomeCare; Fredericksburg (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bi-Weekly Pay

Raises twice a year

Flexible schedules

401(k) & insurance benefits

OT/holiday pay

Employee recognition

Job summary

SYNERGY HomeCare in Fredericksburg, VA seeks a HomeCare Scheduler/Office Assistant to coordinate caregiver assignments, communicate schedule changes, and maintain accurate client records. The role requires ensuring coverage and supporting onboarding while collaborating with the care management team for optimized service delivery.

The position emphasizes strong organizational skills, attention to scheduling details, and flexibility to work occasional evenings or weekends to meet client needs.

Qualifications

• 1 year of scheduling, healthcare administration, or homecare coordination experience.
• Experience with AxisCare preferred.
• High school diploma or equivalent; associate degree preferred.
• Excellent organizational, multitasking, and time-management skills.
• Strong written and verbal communication skills.
• Proficiency with scheduling software and MS Office.
• Ability to work flexible hours, including evenings or weekends as needed.
• Knowledge of homecare industry standards and HIPAA compliance preferred.

Responsibilities

• Schedule and coordinate caregiver assignments for clients.
• Communicate with clients and caregivers regarding schedule changes, confirmations, and updates.
• Maintain accurate and up-to-date records of caregiver availability and client appointments.
• Resolve scheduling conflicts and ensure coverage for all client needs.
• Collaborate with the care management team to optimize scheduling and service delivery.
• Track and report on scheduling metrics, including missed visits and staffing gaps.
• Support onboarding of new caregivers by scheduling training and orientation sessions.

Skills

Organizational skills

Time-management

Multitasking

Communication skills

Verbal communication

Written communication

Flexibility

Problem-solving

Education

High school diploma or equivalent

Associate degree preferred

Tools

AxisCare

Scheduling software

Microsoft Office

Job description

SYNERGY HomeCare in Fredericksburg, VA seeks a HomeCare Scheduler/Office Assistant to coordinate caregiver assignments, communicate schedule changes, and maintain accurate client records. The role requires ensuring coverage and supporting onboarding while collaborating with the care management team for optimized service delivery.

The position emphasizes strong organizational skills, attention to scheduling details, and flexibility to work occasional evenings or weekends to meet client needs.