Caregiver Scheduling & Office Operations Manager

Comfort Keepers

San Angelo (TX)

On-site

USD 37,000 - 42,000

Full time

16 hours ago
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Benefits offered by this job

Health insurance
Paid time off
Vision insurance

Job summary

Comfort Keepers is seeking an Office Manager/Scheduling Coordinator in Texas to oversee daily office operations and coordinate caregiver scheduling. You will recruit, interview, onboard caregivers, and ensure excellent client service while maintaining readiness for state audits.

The role requires strong organizational skills, proficiency in Microsoft Office, and experience with CRM/scheduling software. In-person work with on-call responsibilities, 40 hours per week.

Qualifications

  • Must have experience as an Office Manager or similar supervisory role.
  • Proficient in Microsoft 365 (Word, Excel, Outlook).
  • Experience with CRM systems and scheduling software preferred.
  • Excellent customer service with a friendly, people-oriented approach.
  • Ability to multi-task in a fast-paced environment.
  • Fast learner, adaptable to new systems and processes.
  • Strong organizational skills with attention to detail.
  • Ability to take initiative and work independently while collaborating with team.
  • Experience supervising caregivers and administrative staff.
  • Home care or home health experience preferred.

Responsibilities

  • Manage daily office operations to maintain an efficient, welcoming environment.
  • Recruit, interview & onboard caregivers, including orientation and training coordination.
  • Schedule caregivers, coordinate shifts, and handle call-offs to maintain staffing.
  • Match caregivers with clients based on skills, availability, and client needs.
  • Supervise caregivers and provide support to ensure quality care delivery.
  • Utilize CRM scheduling software and other tools to organize appointments and staff schedules.
  • Maintain accurate records and documentation for state audits.
  • Handle customer service inquiries professionally, addressing concerns and solutions.
  • Participate in the on-call rotation as scheduled.

Skills

Office management experience
MS Office
CRM scheduling software
Customer service
Multitasking
Fast learner
Organization
Initiative
Supervision
Problem-solving
Home care experience

Tools

CRM systems

Job description

Comfort Keepers is seeking an Office Manager/Scheduling Coordinator in Texas to oversee daily office operations and coordinate caregiver scheduling. You will recruit, interview, onboard caregivers, and ensure excellent client service while maintaining readiness for state audits.

The role requires strong organizational skills, proficiency in Microsoft Office, and experience with CRM/scheduling software. In-person work with on-call responsibilities, 40 hours per week.

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