Caregiver Scheduler & Client Care Coordinator

Comfort Keepers of Central Florida - Lakeland; Lakeland (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive Hourly Pay

Health, Dental & Vision Insurance

Paid Time Off

Professional Development Opportunities

Growth and Advancement Potential

Supportive Team Environment

Meaningful Work That Makes aDifference

Job summary

Comfort Keepers is seeking a highly organized Scheduler/Internal Care Coordinator to coordinate caregiver schedules, maintain client coverage, and ensure exceptional service delivery. This full-time hourly role supports daily operations and helps keep clients cared for and caregivers supported.

Based in Lakeland, FL, the position emphasizes strong organization, communication, and multitasking in a fast-paced environment.

Qualifications

• Minimum 2 years of scheduling, customer service, staffing, healthcare, or administrative experience.
• Strong organizational and multitasking skills.
• Ability to remain calm and effective in a fast-paced environment.
• Excellent communication and problem-solving abilities.
• Proficiency with Microsoft Office and scheduling software.
• Ability to prioritize urgent situations and make sound decisions quickly.

Responsibilities

• Coordinate and maintain caregiver schedules to ensure all client shifts are covered.
• Match caregivers with clients based on skills, availability, and care needs.
• Respond quickly to call-offs, schedule changes, and urgent coverage needs.
• Communicate schedule updates with caregivers, clients, and families.
• Maintain accurate scheduling records, client notes, and service information.
• Partner with recruiting, HR, sales, and operations teams to support staffing needs.
• Monitor attendance, coverage trends, and scheduling accuracy.

Skills

Scheduling

Customer service

Healthcare experience

Administrative

Communication

Problem-solving

Organizational skills

Multitasking

Tools

Scheduling software

Microsoft Office

Job description

Comfort Keepers is seeking a highly organized Scheduler/Internal Care Coordinator to coordinate caregiver schedules, maintain client coverage, and ensure exceptional service delivery. This full-time hourly role supports daily operations and helps keep clients cared for and caregivers supported.

Based in Lakeland, FL, the position emphasizes strong organization, communication, and multitasking in a fast-paced environment.