Care Scheduler & Client Services Coordinator

First Light Home Care of North Tampa & East Pasco; Tampa (FL); On-site; USD 17,000 - 19,000; Full time

Job summary

First Light Home Care of North Tampa & East Pasco is seeking a Client Services Coordinator/Staff Aide to organize and maintain schedules for clients and staff. This non-exempt role involves coordinating care plans, on-call rotation, and ensuring proper coverage across shifts.

You will work with the Office Management/Administrator, handle data entry in scheduling software, maintain records, and uphold HIPAA regulations while delivering reliable scheduling and customer service.

Qualifications

• Minimum high school diploma or GED or equivalent experience.
• Proficiency with Microsoft Office and/or Google Suite.
• Basic medical terminology knowledge.

Responsibilities

• Schedule client appointments/visits according to care plans and staff availability.
• Maintain proper staffing levels to ensure client coverage.
• Enter scheduling data and verify clock in/out.

Skills

Scheduling

Multi-tasking

Communication

Problem solving

Team player

Education

High school diploma or GED

Tools

MS Office

MS Excel

Google Suite

Home health scheduling software

Job description

First Light Home Care of North Tampa & East Pasco is seeking a Client Services Coordinator/Staff Aide to organize and maintain schedules for clients and staff. This non-exempt role involves coordinating care plans, on-call rotation, and ensuring proper coverage across shifts.

You will work with the Office Management/Administrator, handle data entry in scheduling software, maintain records, and uphold HIPAA regulations while delivering reliable scheduling and customer service.