Client Care Scheduling & On-Call Coverage Specialist

Comfort Keepers group; Huntington Beach, Northern (CA, KY); On-site; USD 42,000 - 60,000; Full time

Job summary

Comfort Keepers – Huntington Beach, CA is seeking a Full-Time Client Care Scheduler who is organized and dependable to coordinate caregiver schedules and ensure client coverage. This role serves as the key link between clients, caregivers, and the office team, delivering consistent, high-quality care.

You will create and maintain schedules, match caregivers with clients based on needs and availability, fill open shifts, and communicate changes promptly to families.

Qualifications

• Scheduling, staffing, home care, healthcare, or customer service experience preferred.
• Strong organization, communication, and problem-solving skills.
• Comfortable managing multiple priorities in a fast-paced environment.
• Dependable, proactive, and calm under pressure.
• Strong computer and technology skills.
• Home-care scheduling experience is a plus.

Responsibilities

• Create and maintain caregiver schedules.
• Match caregivers with clients based on needs, skills, availability, location, and compatibility.
• Fill open shifts and respond quickly to caregiver call-offs.
• Communicate schedule changes with caregivers, clients, and families.
• Monitor unfilled shifts, overtime, availability, and continuity of care.
• Build strong relationships with caregivers and understand their scheduling preferences.
• Coordinate staffing needs with recruiting and operations.
• Maintain accurate scheduling information in company systems.
• Help resolve scheduling concerns quickly and professionally.

Skills

Scheduling

Staffing

Home care

Healthcare

Customer service

Tech skills

Job description

Comfort Keepers – Huntington Beach, CA is seeking a Full-Time Client Care Scheduler who is organized and dependable to coordinate caregiver schedules and ensure client coverage. This role serves as the key link between clients, caregivers, and the office team, delivering consistent, high-quality care.

You will create and maintain schedules, match caregivers with clients based on needs and availability, fill open shifts, and communicate changes promptly to families.