Care Scheduler & On-Call Coordinator

Comfort Keepers; Farmington Hills (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Bonus opportunity up to $3,500/year

Job summary

Comfort Keepers group is hiring an Internal Care Coordinator to manage caregiver schedules and support client care in Farmington, MI. This full-time position involves scheduling, phone communication, and maintaining records. Candidates should have experience in scheduling and customer service, with strong organizational and multitasking skills.

The role offers a competitive salary, benefits including medical and dental insurance, and opportunities for professional growth.

Qualifications

• 2+ years of experience in scheduling, customer service, healthcare support, or office coordination.
• Excellent phone presence and professionalism.
• Strong organizational and multitasking skills.

Responsibilities

• Own the daily caregiver schedule and fill open shifts.
• Answer inbound calls and resolve concerns.
• Maintain accurate client and caregiver records.

Skills

Scheduling experience

Customer service

Healthcare support

Organizational skills

Multitasking

Quick-thinking

Effective communication

Tools

Web-based computer systems

Scheduling software (Viv)

Job description

Comfort Keepers group is hiring an Internal Care Coordinator to manage caregiver schedules and support client care in Farmington, MI. This full-time position involves scheduling, phone communication, and maintaining records. Candidates should have experience in scheduling and customer service, with strong organizational and multitasking skills.

The role offers a competitive salary, benefits including medical and dental insurance, and opportunities for professional growth.