Career Pathways Navigator and Employment Coach

Goodwill Industries of Houston; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill Houston is seeking an Employment Specialist (Career Academy) to assist program participants with career planning, counseling, and job search support. You will guide enrollment into career pathways and provide resume and interview coaching.

Responsibilities include delivering job development services, tracking progress in CaseWorthy, and maintaining confidential records. A bachelor’s degree is preferred and at least two years in workforce development or human services is required.

Qualifications

• Bachelor’s Degree is preferred.
• Minimum of two (2) years of workforce development, career services and/or human services experience.
• Excellent written and verbal communication skills.
• Understand individual Employment Plans, case management, and career service activities.
• Ability to supervise multiple specialized programs and the Team Members working under those programs.
• Ability to communicate and interact well with a variety of personality types.

Responsibilities

• Responsible for assuring that Workforce Development (WFD) is in compliance with all regulatory and accreditation standards.
• Provides intensive, comprehensive employment case management and career planning services to participants enrolled in the program and Career Connections.
• Maintains a rolling caseload per program requirements.
• Review assessments of participants’ employment and training needs, individualized employment plans, etc. to guide job training plans and potential co-enrollment into other GWH programs.
• Monitors and evaluates participant progress through an individualized employment plan, provides guidance and coaching to help resolve issues and remains motivated to obtain/maintain credentials and employment.
• Maintains relationships with partnering agencies and makes appropriate referrals to those agencies that will assist participants with supportive services, which are designed to help mitigate barriers and enhance employability.
• Works with Career Connection team members to prepare job seekers for employment, including resume preparation, interviewing skills, and workplace etiquette.
• Conducts employment readiness workshops and provides one-on-one job coaching.
• Maintains accurate and up-to-date data entry for billing purposes.
• Ensures that participants understand and conform to program policies and expectations.
• Provides job development assistance by working with Career Connection Team Members and matching participants to appropriate jobs.
• Place participants in industry-related employment, providing ongoing follow-ups for retention records.
• Support participants with maintaining employment, including providing resources for job sustainability.
• Maintain real-time data entry, electronic and hard copy confidential files, and input necessary information into CaseWorthy (data management system), including progress reports, case notes, and completion and retention documentation.

Skills

Communication skills

Team supervision

Case management

Career services

Data entry

Education

Bachelor's degree

Tools

CaseWorthy

Job description

Goodwill Houston is seeking an Employment Specialist (Career Academy) to assist program participants with career planning, counseling, and job search support. You will guide enrollment into career pathways and provide resume and interview coaching.

Responsibilities include delivering job development services, tracking progress in CaseWorthy, and maintaining confidential records. A bachelor’s degree is preferred and at least two years in workforce development or human services is required.