Career Pathways Coach & Employment Specialist

Goodwill Houston; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill Houston Employment Specialist (Career Academy) helps diverse program participants with career planning, intensive counseling, and enrollment into career pathways. You will provide job search assistance, resume development, interviewing coaching, and workplace etiquette to prepare participants for success.

You will maintain CaseWorthy records, track progress, and collaborate with partner agencies to remove barriers to employment.

Qualifications

• Bachelor’s Degree is preferred.
• Minimum of two (2) years of workforce development, career services and/or human services experience.
• Excellent computer skills (proficient in Microsoft Office).
• Excellent written and verbal communication skills.
• Understand individual Employment Plans, case management, and career service activities.
• Ability to supervise multiple specialized programs and the Team Members working under those programs.
• Ability to communicate and interact well with a variety of personality types.
• Ability to analyze opportunities and problems, identify and evaluate alternatives, and develop effective approaches to address any issues.
• Ability to plan, implement, and evaluate the achievement goals, objectives, and work plans.
• Must have reliable transportation.

Responsibilities

• Assists a diverse pool of program participants with career planning, and career decision-making process, including intensive career counseling, assessment, enrollment into career pathways, and job search assistance and retention services.
• Advises on labor market trends and guides participants related to career pathway training/re-training needs.
• Maintains a rolling caseload per program requirements.
• Review assessments of participants’ employment and training needs, individualized employment plans, etc. to guide job training plans and potential co-enrollment into other GWH programs.
• Monitors and evaluates participant progress through an individualized employment plan, provides guidance and coaching to help resolve issues and remains motivated to obtain/maintain credentials and employment.
• Maintains relationships with partnering agencies and makes appropriate referrals to those agencies that will assist participants with supportive services, which are designed to help mitigate barriers and enhance employability.
• Works with Career Connection team members to prepare job seekers for employment, including resume preparation, interviewing skills, and workplace etiquette.
• Conducts employment readiness workshops and provides one-on-one job coaching.
• Maintains accurate and up-to-date data entry for billing purposes.
• Ensures that participants understand and conform to program policies and expectations.
• Provides job development assistance by working with Career Connection Team Members and matching participants to appropriate jobs.
• Place participants in industry-related employment, providing ongoing follow-ups for retention records.
• Support participants with maintaining employment, including providing resources for job sustainability.
• Maintain real-time data entry, electronic and hard copy confidential files, and input necessary information into CaseWorthy (data management system), including progress reports, case notes, and completion and retention documentation.
• Travel to multiple locations as needed.
• Other duties as assigned by management.

Skills

Career counseling

Case management

Resume writing

Interview skills

Workplace etiquette

Education

Bachelor’s Degree preferred

2+ years workforce development experience

Tools

CaseWorthy

Microsoft Office

Job description

Goodwill Houston Employment Specialist (Career Academy) helps diverse program participants with career planning, intensive counseling, and enrollment into career pathways. You will provide job search assistance, resume development, interviewing coaching, and workplace etiquette to prepare participants for success.

You will maintain CaseWorthy records, track progress, and collaborate with partner agencies to remove barriers to employment.