Career Pathway Counselor for Workforce Services

Educational Data Systems, Inc.; USA; Vor Ort; USD 41.000 - 50.000; Vollzeit

Zusammenfassung

Educational Data Systems, Inc. is seeking a Workforce Counselor in the United States to assess jobseekers and guide them toward employment opportunities and career advancement.

The role involves individualized case management, data entry in CWDS, collaboration with program leadership, and maintaining participant files while ensuring program eligibility and documentation requirements are met. This is a non-exempt, full-time position focused on outcomes and compliance.

Qualifikationen

• Bachelor’s degree in human services, business, education, training or related area preferred.
• Previous customer service experience required.
• Working knowledge of MS Windows, Word and Excel.

Aufgaben

• Provide individualized case management and career counseling to participants.
• Complete WIOA data entry requirements in CWDS.
• Coordinate with leadership to prepare performance reports and improvements.
• Maintain participant files in accordance with regulations.
• Develop and update a customized service plan aligned with goals.
• Follow up with partner agencies to ensure engagement and outcomes.
• Document services and outcomes in the management system.
• Maintain data on employment, education, retention and performance measures.
• Assist in outreach and recruitment of new participants.
• Explain eligibility requirements and complete intake assessments.

Kenntnisse

Customer service

Telephone communication

Written communication

Communication skills

Ausbildung

Bachelor's degree

Tools

MS Windows

Excel

Word

Jobbeschreibung

Educational Data Systems, Inc. is seeking a Workforce Counselor in the United States to assess jobseekers and guide them toward employment opportunities and career advancement.

The role involves individualized case management, data entry in CWDS, collaboration with program leadership, and maintaining participant files while ensuring program eligibility and documentation requirements are met. This is a non-exempt, full-time position focused on outcomes and compliance.