Career Coach & Placement Specialist

Educational Data Systems, Inc.; Dallas (TX); On-site; USD 55,000 - 63,000; Full time

Job summary

Educational Data Systems, Inc. (EDSI) seeks a Career Advisor in Dallas, TX to provide individualized career counseling, job readiness training, and employment placement assistance to WIOA participants.

You will guide them along career pathways and support their IEP-driven goals. Responsibilities include coaching customers through post-placement, coordinating with staff, helping select training programs, and ensuring required WIOA documentation is accurately completed.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Bilingual (Spanish/English) preferred.
• Possess an educational background to support career coaching decisions.
• Must be organized and able to efficiently handle several tasks simultaneously.
• Demonstrated telephone, problem-solving, computer, and written communication skills.
• Customer service experience required.
• A working knowledge of MS Office.
• Valid driver’s license and clean driving record required.

Responsibilities

• Provide career coaching to WIOA customers, including post placement, to ensure their goals are met in accordance with their IEP.
• Build a professional one-on-one working relationship with customers to aid in eliminating challenges that hinder employment.
• Design a customer-driven IEP.
• Help customers select appropriate training programs.
• Review, evaluate, and complete required documentation for WIOA registration eligibility.
• Prioritize tasks and document visits in the state system of record.
• Conduct post-placement contacts with WIOA participants that have been exited.
• Coach and motivate jobseekers in advancing employment, training, and retention goals; resolve issues affecting placement.
• Ensure jobseekers are job ready by reviewing resumes and skill sets for employers' expectations.
• Other opportunities as available.

Skills

Career coaching

Customer service

Communication skills

Problem solving

MS Office

Telephone skills

Bilingual Spanish/English

Education

Bachelor’s degree preferred

Equivalent experience

Tools

MS Office

Job description

Educational Data Systems, Inc. (EDSI) seeks a Career Advisor in Dallas, TX to provide individualized career counseling, job readiness training, and employment placement assistance to WIOA participants.

You will guide them along career pathways and support their IEP-driven goals. Responsibilities include coaching customers through post-placement, coordinating with staff, helping select training programs, and ensuring required WIOA documentation is accurately completed.