Career Navigator & Student Success Counselor

Bunker Hill Community College; United States; Vor Ort; USD 65.000 - 70.000; Vollzeit

Zusammenfassung

Bunker Hill Community College is seeking a Navigator for the IAC Apprenticeships program to provide direct participant-facing case management for students in DOL and WIOA apprenticeship designations. The role focuses on coordination and support to help participants complete programs, while not owning employer relationships.

Responsibilities include regular check-ins, helping remove barriers through campus resources, onboarding and registration coordination, and reporting progress to the

Qualifikationen

• Bachelor’s degree with a minimum of 3 years relevant experience; Masters preferred.
• Experience with case management and student support.
• Experience with career/workforce navigation.
• Proficiency in learning college information systems: TargetX, Colleague Self Service, Canvas.
• Strong organizational skills and attention to detail for maintaining accurate records.
• Ability to work with a diverse apprentice population.

Aufgaben

• Conduct regular check-ins with assigned apprentices and document contact in the system.
• Identify and help resolve barriers to completion by referring to college resources.
• Coordinate onboarding and registration processes for apprentices.
• Add registrar cohort codes to TargetX for cohort grouping.
• Coordinate with employer partners as directed by the Assistant Director.
• Provide input on cohort progress and milestones for employer partner meetings.

Kenntnisse

Case management

Student support

Organizational skills

Attention to detail

Diversity engagement

Ausbildung

Bachelor's degree

Master's degree preferred

Tools

TargetX

Colleague Self Service

Canvas

Jobbeschreibung

Bunker Hill Community College is seeking a Navigator for the IAC Apprenticeships program to provide direct participant-facing case management for students in DOL and WIOA apprenticeship designations. The role focuses on coordination and support to help participants complete programs, while not owning employer relationships.

Responsibilities include regular check-ins, helping remove barriers through campus resources, onboarding and registration coordination, and reporting progress to the