Internship, Apprenticeship and Career (I.A.C) Navigator (Career Development Counselor)

Bunker Hill Community College; United States; Vor Ort; USD 65.000 - 70.000; Vollzeit

Zusammenfassung

Bunker Hill Community College is seeking a Navigator for the IAC Apprenticeships program to provide direct participant-facing case management for students in DOL and WIOA apprenticeship designations. The role focuses on coordination and support to help participants complete programs, while not owning employer relationships.

Responsibilities include regular check-ins, helping remove barriers through campus resources, onboarding and registration coordination, and reporting progress to the

Qualifikationen

• Bachelor’s degree with a minimum of 3 years relevant experience; Masters preferred.
• Experience with case management and student support.
• Experience with career/workforce navigation.
• Proficiency in learning college information systems: TargetX, Colleague Self Service, Canvas.
• Strong organizational skills and attention to detail for maintaining accurate records.
• Ability to work with a diverse apprentice population.

Aufgaben

• Conduct regular check-ins with assigned apprentices and document contact in the system.
• Identify and help resolve barriers to completion by referring to college resources.
• Coordinate onboarding and registration processes for apprentices.
• Add registrar cohort codes to TargetX for cohort grouping.
• Coordinate with employer partners as directed by the Assistant Director.
• Provide input on cohort progress and milestones for employer partner meetings.

Kenntnisse

Case management

Student support

Organizational skills

Attention to detail

Diversity engagement

Ausbildung

Bachelor's degree

Master's degree preferred

Tools

TargetX

Colleague Self Service

Canvas

Jobbeschreibung

The IAC Navigator provides direct participant facing case management for students in the Colleges earn and learn DOL and WIOA designation for apprenticeship programs eg sponsored pre apprenticeship registered or unregistered ensuring participants have the coordination and support needed to complete their program regardless of which specific program they are in This is a case management and coordination role It does not include employer relationship ownership or supervisory authority each of which sits with the Assistant Director of Apprenticeship Program strategy sits with the DirectorSenior Director with the Assistant Director contributing; the Navigator does not own or contribute to strategy setting Compliance assurance and budgetgrant management sit specifically with the DirectorSenior Director per the Senior Director Internships Apprenticeships & Careers job description

Responsibilities

• Case management primary function Conduct regular check ins with assigned apprentices and document contact in the system of record currently TargetX Colleague or Self Service at the time of contact not reconstructed afterward Undocumented contact is not counted as a completed check in
• Identify and help resolve barriers to completion transportation childcare academic difficulty financial hardship by referring through facilitation of apprentices to existing college resources Single Stop Tutoring Financial Aid
• Onboarding Registration & Records Coordinate apprentices through the Start Now and registration process; flag scheduling conflicts to the Assistant Director Assist apprentices with onboarding paperwork including flagging when a FERPA release has not been completed Understanding BHCC terminology and tools Fresh Start SAP and Early Intervention tools in order to facilitate support to the correct area for appropriate student direction
• Add Registrar issued cohort codes eg MGB26AP to the students TargetX file once received from the Assistant Director so cohort grouping is identifiable
• Employer Coordination as directed by the Assistant Director May communicate with the employer for reporting and check in purposes when directed by the Assistant Director eg relaying apprentice status updates This is not a standing duty performed at the Navigators own discretion and the focus remains on the apprentice not the employer partner relationship Does not initiate or negotiate employer relationships
• Collect and relay employer reported OJT hours or progress updates to the Assistant Director; flag discrepancies
• Provide case level input cohort progress barriers upcoming milestones to support the Assistant Directors recurring employer partner meetings and status reports Does not lead these meetings or produce the final reports independently

Other Responsibilities

• Provide support as needed to other initiatives in the Internship Apprenticeship and Career Department
• Support in the organization of on campus events Career Fairs Networking Events Luncheons
• Contribute to the marketing and communication plan for the Department including but not limited to creating content for both web and social media
• Support student job seekers by reviewing resumes conducting or coordinating mock interviews

Requirements

• Bachelors degree with a minimum of 3 years of relevant experience; Masters preferred in Counseling Social Work Human Services or a closely related field
• Experience with case management student support or careerworkforce navigation
• Ability to learn and use the Colleges student information and case tracking systems currently TargetX Colleague Self Service Canvas
• Strong organizational skills and attention to detail for maintaining accurate case records
• Ability to work effectively with a diverse apprentice population and a range of internal college offices

Additional Information

Salary 65370 70427 Grade 4 Unit Professional Actual Salary Will Be Commensurate with Education and Experience in Accordance with MCCCMTA Collective Bargaining Agreement This position is currently supported by SFF grant funding through April 2027 Additional funding is planned to support the role after April 2027 Closing Date October 14 2026 Applicants who do not meet the qualifications as noted above area encouraged to put in writing precisely how their background and experience has prepared them with equivalent combination of education training and experience required for the responsibilities of this positionPlease note that as a condition of employment the final candidate will undergo Criminal Offender Record Information CORI and Sex Offender Registry Information SORI background screenings in accordance with state regulations The results of these screening may impact the hiring decision