Career-Driven Service Advisor

Hireology

New Iberia (LA)

On-site

USD 39,000 - 60,000

Full time

6 days ago
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Benefits offered by this job

Health Insurance
PTO & Sick Leave
401(K)
Competitive Pay

Job summary

Our Ford Dealership in Louisiana seeks a Service Advisor to welcome customers, listen to needs, and schedule maintenance. You will collect vehicle details and clearly report symptoms to service teams. You will prepare estimates, manage follow-ups, and communicate progress and final charges to customers.

A background at Ford is a plus, and you should be energetic with a long-term commitment. We value accurate service, teamwork, and ongoing learning, with benefits included and opportunities to

Qualifications

  • Experience at a Ford dealership is a plus.
  • Ability to identify problems quickly.
  • Strong knowledge of automobiles.
  • Proven record of achieving customer satisfaction.
  • Minimum 1 year in a service department.
  • Willingness to learn new programs and tech.
  • Positive, energetic attitude.
  • Ability to lift 50 pounds and stand for long periods.

Responsibilities

  • Greet customers promptly.
  • Obtain customer and vehicle information.
  • Clearly report all vehicle symptoms per customer.
  • Determine maintenance based on age, mileage and history.
  • Prepare a complete estimate of labor and parts.
  • Schedule follow-up and monitor progress.
  • Update customers frequently on repairs.
  • Explain completed work and charges to customers.

Skills

Customer service
Automobile knowledge
Sales-oriented
Communication skills

Education

High school diploma or equivalent

Tools

Computer skills
Service software familiarity

Job description

Our Ford Dealership in Louisiana seeks a Service Advisor to welcome customers, listen to needs, and schedule maintenance. You will collect vehicle details and clearly report symptoms to service teams. You will prepare estimates, manage follow-ups, and communicate progress and final charges to customers.

A background at Ford is a plus, and you should be energetic with a long-term commitment. We value accurate service, teamwork, and ongoing learning, with benefits included and opportunities to

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