Dynamic Call Center Specialist for Tech & Wireless Growth

Talentify; Pasadena (TX); On-site; USD 40,000 - 48,000; Full time

Job summary

Cellular Sales in Pasadena, TX seeks a motivated Call Center Representative. This full-time role supports the sales team, handles customer inquiries by phone and text, and follows scripts to grow store traffic and leads.

Ideal candidates have strong communication, prior office or call center experience, and a customer-focused mindset. The position emphasizes teamwork, data entry accuracy, and the ability to adapt procedures based on feedback.

Qualifications

• High School diploma or GED required.
• Previous office experience preferred.
• Proficient in Microsoft Office and data entry.

Responsibilities

• Follow up on distributed leads.
• Generate store traffic and contribute to market success.
• Handle customer inquiries by phone and text.
• Support sales by generating leads.
• Follow communication scripts for different topics.
• Research requested information using available resources.
• Provide customers with product and service information.
• Incorporate feedback to improve productivity and customer experience.

Skills

Effective communication

Customer service

Data entry

Education

High School diploma or GED

Previous office experience

Tools

Microsoft Office

Job description

Cellular Sales in Pasadena, TX seeks a motivated Call Center Representative. This full-time role supports the sales team, handles customer inquiries by phone and text, and follows scripts to grow store traffic and leads.

Ideal candidates have strong communication, prior office or call center experience, and a customer-focused mindset. The position emphasizes teamwork, data entry accuracy, and the ability to adapt procedures based on feedback.