Career Coach & Empowerment Specialist

Career Team; Cookeville (TN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Healthcare

Dental

Personal/vacation time

Job summary

Career Team is seeking a dedicated Career Advisor to provide career counseling, intensive case management, and follow-up services to registered customers within the One-Stop system. You will perform intake, eligibility determinations, and develop Individual Employment Plans (IEP) to help clients achieve their employment goals.

Under the supervision of the Career Services Manager, you will guide clients through available training programs, assist with ITA vouchers, document compliance, maintain

Qualifications

• Bachelor’s degree or higher in business, public administration, behavioral science or related field.
• Two years of work experience combining elements of training, counseling, case management or other services.
• Substantial case management experience and ability to read and interpret policies and procedures.
• Ability to work with culturally diverse customers and be culturally sensitive.
• Strong interpersonal, time management, customer service, and communication skills (oral & written).
• PC literacy including Internet and email usage.

Responsibilities

• Provide intensive case management services to registered customers within the One-Stop system.
• Complete intake and eligibility determination and assess jobseekers’ employment and training needs.
• Enter data into the participant information system and related databases.
• Develop Individual Employment Plans (IEP) based on clients’ occupational goals.
• Counsel clients on available job opportunities, training programs and services.
• Complete ITA vouchers and other documents for clients entering training.
• Refer individuals to services and follow up on activities.
• Conduct orientation sessions, workshops, and group presentations.
• Maintain compliant case files with eligibility documents.
• Develop and track referrals into contracted programs on-site or in the community.
• Meet or exceed program benchmarks and participate in staff events.

Skills

Interpersonal skills

Time management

Customer service

Organizational skills

Written & spoken communication

Policy interpretation

Education

Bachelor’s degree (business/public administration/behavioral science)

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Career Team is seeking a dedicated Career Advisor to provide career counseling, intensive case management, and follow-up services to registered customers within the One-Stop system. You will perform intake, eligibility determinations, and develop Individual Employment Plans (IEP) to help clients achieve their employment goals.

Under the supervision of the Career Services Manager, you will guide clients through available training programs, assist with ITA vouchers, document compliance, maintain