Career Advisor: Empower People, Build Futures

Ross-Innovative-Employment-Solutions; Concord (NC); On-site; USD 28,000 - 29,000; Full time

Job summary

Ross Innovative Employment Solutions is seeking a Career Advisor to provide career guidance, case management and follow-up to program participants. You will conduct interviews, assess needs, ensure eligibility, and help develop IEPs, coordinating referrals as required.

You will also maintain data in our case management system, lead workshops, and participate in outreach to boost enrollment while supporting participants toward goals.

Qualifications

• Excellent communications skills.
• Accurate reporting and timely case notes into system.
• Ability to effectively interact with participants.
• Knowledge of community social services.
• Some local travel may be required.
• Some occasional nontraditional hours may be required.
• Commitment to providing friendly, customer-centered services.
• Strong computer skills and ability to read and interpret reports.
• Baccalaureate Degree in related field preferred.
• Demonstrated prior work experience in a related area.

Responsibilities

• The Career Advisor works under the direction of the Project Director and provides career guidance, case management and follow up to participants to assist them with their program goals.
• Conducts interviews and assessments to identify participant needs, interests, and abilities.
• Ensures participant suitability and eligibility prior to enrollment.
• Coordinates with participant to develop Individual Service Strategy/Individual Employment Plan (IEP).
• Provides assistance or referrals to participants to successfully complete objectives.
• Refers participants to alternate agencies for additional programs for assistance as needed.
• Completes all eligibility requirements and files with accuracy.
• Meets program goals, conducts follow up and ensures positive outcomes.
• Maintains and enters data input into case management system in compliance to program guides.
• Conducts workshops, presentations and program orientation.
• May provide outreach activities to increase enrollment and provide community education related to the program.
• Assists with on the job training, job placement or work experience assignments as needed.
• Provides career guidance, job search assistance and case management to assist participant in addressing barriers to job search, training and employment;
• Maintains current and accurate documentation in data input system pertaining to but not limited to internal and external resource referrals, employment barriers including financial management, childcare, transportation services, parenting skills, etc.
• Provides follow up to assess participant progress and provide additional resources as needed.
• Attends community, partners, and business events as needed to fulfill program commitment and achieve program goal.
• Any and all additional job duties as required.

Skills

Communication skills

Case management

Data entry

Customer service

Interpersonal skills

Travel (local)

Education

Baccalaureate Degree in human resources, behavioral science, social work, or a related field

Job description

Ross Innovative Employment Solutions is seeking a Career Advisor to provide career guidance, case management and follow-up to program participants. You will conduct interviews, assess needs, ensure eligibility, and help develop IEPs, coordinating referrals as required.

You will also maintain data in our case management system, lead workshops, and participate in outreach to boost enrollment while supporting participants toward goals.