Career Coach & Employer Connector

Equus Workforce Solutions; Kenosha (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Equus Workforce Solutions is seeking a results-driven employment specialist to support job seekers through assessments, counseling, and referrals. You will maintain caseloads, develop resumes, and coordinate with employers to build a pipeline of opportunities. This role requires strong communication, cultural sensitivity, and the ability to travel locally up to 20% in Wisconsin.

You will document progress in contract systems, deliver job readiness curriculum, and ensure compliance with policies.

Qualifications

• Associate degree in related field and minimum two year’s work experience in related field, or a satisfactory equivalent of education and experience
• Knowledgeable about community resources and able to work with and relate to job seekers and be culturally sensitive
• Knowledgeable about Workforce programs and can navigate appropriate state and contract specific system(s)
• Ability to work independently/self-starter while remaining in communication
• Computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Bilingual a plus
• Ability to travel locally up to 20% of the time

Responsibilities

• Meets with participants to identify barriers to employment and develop strategies to manage these issues
• Maintains regular contact with caseload to provide guidance and referrals to help participant retain employment
• Maintains complete, accurate and timely case notes and related records in manual and/or electronic systems
• Creates, updates, and completes of job seeker activities, document in appropriate systems according to contract deadlines
• Facilitates and delivers job readiness curriculum to participants
• Develops resumes with participants and maintains roster of resumes for participants seeking employment
• Creates and maintains employer contacts
• Develops and maintains collaborative worksite agreements between program and area employers
• Meets with employers to create a pipeline of employment for participants in program
• Ensures access to supportive services and retention services for participants
• Manages outreach to referrals / participants who fail to show for appointment
• Creates, updates, and ensures completion of plans according to contract deadlines
• Attends scheduled weekly unit meetings
• Works cross-functionally with other Equus programs within designated service area
• Monitors and records job seeker participation in required activities
• Knows, understands, and implements current and future company and contract specific policies, SOPs, and Operations Memos
• Ensures confidentiality of job seeker information and protect and secure company equipment and property
• Authorizes, distributes, and reconciles transportation assistance
• Ensures timely submission and preparation of documentation for scanning
• Utilizes a trauma-informed mindset in all interactions and adopt trauma-responsive practices
• Other duties as assigned

Skills

Communication

Empathy

Self-motivated

Cultural sensitivity

Education

Associate degree in related field

Minimum two years' related work experience

Tools

MS Word

MS Excel

Job description

Equus Workforce Solutions is seeking a results-driven employment specialist to support job seekers through assessments, counseling, and referrals. You will maintain caseloads, develop resumes, and coordinate with employers to build a pipeline of opportunities. This role requires strong communication, cultural sensitivity, and the ability to travel locally up to 20% in Wisconsin.

You will document progress in contract systems, deliver job readiness curriculum, and ensure compliance with policies.