Career Development Coach for Workforce Programs

Equus Workforce Solutions; Kenosha (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Equus Workforce Solutions in Kenosha, WI is hiring to build professional relationships with clients, provide case management, and coordinate assessments and referrals. The role involves maintaining detailed client records, ensuring eligibility documentation, and supporting job preparation workshops with a business-focused curriculum.

You will collaborate with the business services team to identify open positions, qualifying requirements, and training that prepares jobseekers for these roles,

Qualifications

• Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development.
• Ability to prioritize tasks and document visits and contacts.
• Demonstrated telephone, computer and strong written and verbal communication skills.
• Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives.
• Professional understanding of a vast array of occupations and career paths, ideally including those in the healthcare field.
• Bachelor's degree from an accredited college or university in education, social services, healthcare and/or communications.
• Customer service experience required.

Responsibilities

• Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized attention and coordination
• Provide consistent and comprehensive case management and follow-up
• Ensure appropriate documentation is completed and received
• Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency
• Provide individualized assessments of work, provide referrals to appropriate community service or social service agencies when needed
• Accurately complete required documentation for eligibility and participation purposes
• Document all participant contacts and activities in case notes and ensure that post-placement contracts are made as required by specific contract
• Create solutions to participant attendance problems
• Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output
• Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and training can best prepare jobseekers for these positions
• Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
• Provide operational support and coverage as needed
• Provide operations support for all compliance driven standards
• May be assigned other tasks and duties reasonably related to their job responsibilities

Skills

Relationship building

Case management

Documentation

Public speaking

Curriculum development

Communication skills

Leadership

Healthcare knowledge

Customer service

Education

Bachelor's degree in education, social services, healthcare and/or communications

Tools

MS Office

Google Docs

Job description

Equus Workforce Solutions in Kenosha, WI is hiring to build professional relationships with clients, provide case management, and coordinate assessments and referrals. The role involves maintaining detailed client records, ensuring eligibility documentation, and supporting job preparation workshops with a business-focused curriculum.

You will collaborate with the business services team to identify open positions, qualifying requirements, and training that prepares jobseekers for these roles,