Career Coach & Workforce Solutions Specialist

SmartRecruiters, Inc.; Providence (RI); On-site; USD 52,000 - 76,000; Full time

Job summary

Equus Workforce Solutions is a leading provider delivering workforce development services across North America. The role focuses on client-centered advisement, case management, and multi-stakeholder collaboration to meet contract requirements and drive successful participant outcomes.

The position emphasizes collaboration with leadership, training delivery, and data-driven reporting to improve service delivery and placement metrics across programs.

Qualifications

• Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking and content development.
• Bachelor's degree from an accredited college or university in education, social services, healthcare and/or communications.

Responsibilities

• Build a professional one-on-one working relationship with clients to aid in eliminating challenges that hinder employment attainment and retention.
• Provide consistent and comprehensive case management and follow-up.
• Conduct new customer orientation and ensure participants follow through with planned activities as outlined in contract.
• Document all participant contacts and activities in case notes and ensure post-placement contacts are made as required by specific contract.

Skills

Career advisement

Workshop facilitation

Public speaking

Content development

Education

Bachelor's degree

Tools

MS Office

Google Docs

Job description

Equus Workforce Solutions is a leading provider delivering workforce development services across North America. The role focuses on client-centered advisement, case management, and multi-stakeholder collaboration to meet contract requirements and drive successful participant outcomes.

The position emphasizes collaboration with leadership, training delivery, and data-driven reporting to improve service delivery and placement metrics across programs.