Career Center Operations Manager

Equus; Irving (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Equus Workforce Solutions in Irving, TX seeks a Program Supervisor to lead TANF program operations, ensuring quality service delivery and budget alignment. The role coordinates case management and staff performance, reports on progress, and collaborates with leadership to meet goals.

The ideal candidate has a Bachelor's degree in business, management or human services and 3 years supervisory experience, with strong communication and organizational skills.

Qualifications

• Bachelor's degree in business, management or human services related field from an accredited university or college, or equivalent work experience preferred.

Responsibilities

• Attend partner/funding customer meetings.
• Complete all weekly/monthly reports requested.
• Manage/Supervise assigned case managers on daily operations and performance.
• Conduct weekly meetings with staff/leadership.
• Manage assigned resources as appropriate to the implementation of project related activities.
• Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned project.
• Ensure assessment, service plans and career pathway documents meet required quality standards.
• Assist with case manager assignment for new customers.
• Generate progress and other management reports.
• Collaborate with the Project Director and Project Accountant for budgeting, forecasting, and to ensure financial sustainability and success.
• Work in partnership with the Project Director on planning and overall day-to-day operations/program development/Contract management/Human Resources/Staff Development/Business Development.
• Other duties as assigned.

Skills

Customer service

Communication

Management

Organizational skills

Interpersonal skills

Education

Bachelor's degree in business, management or human services related field

Job description

Equus Workforce Solutions in Irving, TX seeks a Program Supervisor to lead TANF program operations, ensuring quality service delivery and budget alignment. The role coordinates case management and staff performance, reports on progress, and collaborates with leadership to meet goals.

The ideal candidate has a Bachelor's degree in business, management or human services and 3 years supervisory experience, with strong communication and organizational skills.