Career Center Manager — Dallas: Team Leadership & Impact

Equus Workforce Solutions; Dallas (TX); On-site; USD 80,000 - 140,000; Full time

Job summary

Equus Workforce Solutions in Dallas seeks a Project/Program Manager to lead TANF program operations, supervising case managers, ensuring timely reporting, and driving project plans with partners and funders. The role emphasizes budgeting, resource planning, and cross‑functional collaboration with the Project Director and staff.

A relevant degree plus supervisory experience is required, with a strong focus on quality service delivery and customer-focused performance.

Qualifications

• Bachelor's degree in business, management or human services field.
• 2–3 years' experience in TANF programs.
• 3 years of supervisory experience or equivalent.
• Commitment to customer focused service delivery systems.
• Excellent communication and interpersonal skills, strong management and organizational skills.
• Driver's license in good standing with proof of auto insurance.

Responsibilities

• Attend partner/funding customer meetings.
• Complete all weekly/monthly reports requested.
• Manage/Supervise assigned case managers on daily operations and performance.
• Conduct weekly meetings with staff/leadership.
• Manage assigned resources for project activities.
• Develop and maintain project plans and reporting documentation for timely communication and delivery.
• Ensure assessments, service plans and career pathway documents meet quality standards.
• Assist with case manager assignments for new customers.
• Generate progress and other management reports.
• Collaborate with Project Director and Project Accountant on budgeting and forecasting to ensure financial sustainability.
• Work with Project Director on planning, operations, contract management, HR, staff development, and business development.
• Other duties as assigned.

Skills

Communication

Management

Organizational skills

Interpersonal skills

Education

Bachelor's degree

Job description

Equus Workforce Solutions in Dallas seeks a Project/Program Manager to lead TANF program operations, supervising case managers, ensuring timely reporting, and driving project plans with partners and funders. The role emphasizes budgeting, resource planning, and cross‑functional collaboration with the Project Director and staff.

A relevant degree plus supervisory experience is required, with a strong focus on quality service delivery and customer-focused performance.