Strategic Career Center Program Manager

Equus Workforce Solutions; Pleasant Grove (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Equus Workforce Solutions is seeking an experienced Program Supervisor to lead TANF program operations and oversee case management staff across centers. The role emphasizes ensuring quality service delivery, driving performance, and coordinating with partners to meet contractual requirements.

You will develop and monitor project plans, produce weekly and monthly reports, and collaborate with leadership to ensure timely communication, budget adherence, and program sustainability.

Qualifications

• Bachelor's degree in business, management or human services related field from an accredited university or college.
• 2 to 3 years' experience in TANF programs.
• 3 years of supervisory experience or equivalent combination of education and experience.
• Commitment to customer focused service delivery systems.
• Excellent communication and interpersonal skills, strong management and organizational skills, and the ability to work across all levels of management and staff.
• This is considered a driving position and as such your driver's license must be in good standing and you must have proof of valid automobile insurance.

Responsibilities

• Attend partner/funding customer meetings.
• Complete all weekly/monthly reports requested.
• Manage/Supervise assigned case managers on daily operations and performance.
• Conduct weekly meetings with staff/leadership.
• Manage assigned resources as appropriate to the implementation of project related activities.
• Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned project.
• Ensure assessment, service plans and career pathway documents meet required quality standards.
• Assist with case manager assignment for new customers.
• Generate progress and other management reports.
• Collaborate with the Project Director and Project Accountant for budgeting, forecasting, and to ensure financial sustainability and success.
• Work in partnership with the Project Director on planning and overall day-to-day operations/program development/Contract management/Human Resources/Staff Development/Business Development.
• Other duties as assigned.

Skills

Leadership

Communication skills

Organizational skills

Customer service focus

Cross-functional collaboration

Education

Bachelor's degree in business, management or human services related field

Job description

Equus Workforce Solutions is seeking an experienced Program Supervisor to lead TANF program operations and oversee case management staff across centers. The role emphasizes ensuring quality service delivery, driving performance, and coordinating with partners to meet contractual requirements.

You will develop and monitor project plans, produce weekly and monthly reports, and collaborate with leadership to ensure timely communication, budget adherence, and program sustainability.