Dallas Career Center Manager – Lead Workforce Solutions

Equus; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Equus Workforce Solutions is seeking a driven program supervisor to oversee TANF program operations, manage case managers, and ensure quality service delivery. You will partner with leadership on planning, reporting, budgeting, and HR matters, while maintaining strong client relationships and compliance with EEO guidelines.

This role requires a bachelor's degree and 3 years supervisory experience; a valid driver's license is required.

Qualifications

• Bachelor's degree in business, management or human services or equivalent experience.
• 2 to 3 years' experience in TANF programs.
• 3 years of supervisory experience or equivalent combination of education and experience.
• Commitment to customer focused service delivery systems
• Excellent communication and interpersonal skills, strong management and organizational skills, and the ability to work across all levels of management and staff.
• Driver's license in good standing and proof of automobile insurance.

Responsibilities

• Attend partner/funding customer meetings.
• Complete all weekly/monthly reports requested.
• Manage/Supervise assigned case managers on daily operations and performance.
• Conduct weekly meetings with staff/leadership.
• Manage assigned resources as appropriate to the implementation of project related activities.
• Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned project.
• Ensure assessment, service plans and career pathway documents meet required quality standards.
• Assist with case manager assignment for new customers.
• Generate progress and other management reports.
• Collaborate with the Project Director and Project Accountant for budgeting, forecasting, and to ensure financial sustainability and success.
• Work in partnership with the Project Director on planning and overall day-to-day operations/program development/Contract management/Human Resources/Staff Development/Business Development.
• Other duties as assigned.

Skills

Communication skills

Leadership

Organizational skills

Customer service

Driver's license

Education

Bachelor's degree in business/management or human services

Job description

Equus Workforce Solutions is seeking a driven program supervisor to oversee TANF program operations, manage case managers, and ensure quality service delivery. You will partner with leadership on planning, reporting, budgeting, and HR matters, while maintaining strong client relationships and compliance with EEO guidelines.

This role requires a bachelor's degree and 3 years supervisory experience; a valid driver's license is required.