Career Center Operations Supervisor

Equus; Texas; On-site; USD 55,000 - 85,000; Full time

Job summary

Equus Workforce Solutions seeks an Operations Supervisor (816110) in Texas to oversee project program activities and drive compliance with contracts and regulations. You will lead operations staff, optimize processes, and align service delivery with performance goals.

The role requires supervisory experience, strong leadership, and customer service skills. You will ensure staff training, adhere to welfare and workforce laws, and promote effective partner communication.

Qualifications

• Related Bachelor's Degree from an accredited college or university or equivalent experience
• Experience organizing, planning and developing program operations at a supervisory level
• Demonstrated customer service skills Excellent leadership, interpersonal and human resource management skills

Responsibilities

• Overseeing the project's programmatic activities and operations
• Reviews, recommends, reports and implements programs to ensure that the project meets contractual obligations and compliance issues
• Analyzes processes and procedures to optimize performance.
• Defines and sets operational goals
• Prioritizes assignments and adjusts or adapts service delivery as needed. May supervisor staff
• Understand all technical aspects of the operational units
• Maintain knowledge of applicable federal, state and local laws, regulations and policies related to welfare and workforce programs
• Maximize performance and productivity
• Direct/delegate staff responsibilities to meet and/or exceed performance standards. Review staff performance and recommend corrective actions as needed
• Facilitate meetings with partners to promote full, frequent communication
• Coordinate training activities to ensure that all operations staff are properly trained to implement project activities effectively
• Participate in development and maintenance of standard operating procedures - Other duties as assigned

Education

Bachelor's degree or equivalent experience

Job description

Equus Workforce Solutions seeks an Operations Supervisor (816110) in Texas to oversee project program activities and drive compliance with contracts and regulations. You will lead operations staff, optimize processes, and align service delivery with performance goals.

The role requires supervisory experience, strong leadership, and customer service skills. You will ensure staff training, adhere to welfare and workforce laws, and promote effective partner communication.