Career Center Manager: Lead Workforce Programs

Equus Workforce Solutions; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Equus Workforce Solutions in Dallas, TX is seeking a program manager to oversee partner meetings, reporting, and daily operations of case management teams serving TANF programs. You will supervise staff, allocate resources, and ensure timely delivery of project plans and quality standards.

This role partners with the Project Director on budgeting, forecasting, and staff development, while ensuring compliance with EEO guidelines and a customer-focused service delivery model.

Qualifications

• Bachelor's degree in business, management or human services related field from an accredited university or college, or equivalent work experience preferred.
• 2 to 3 years' experience in TANF programs.
• 3 years of supervisory experience or equivalent combination of education and experience.
• Commitment to customer focused service delivery systems.
• Excellent communication and interpersonal skills, strong management and organizational skills, and the ability to work across all levels of management and staff.
• This is considered a driving position and as such your driver's license must be in good standing and you must have proof of valid automobile insurance.

Responsibilities

• Attend partner and funding customer meetings.
• Complete all weekly and monthly reports requested.
• Manage and supervise assigned case managers on daily operations and performance.
• Conduct weekly meetings with staff and leadership.
• Manage assigned resources for project implementation activities.
• Develop and maintain project plans and reporting docs for timely communication and delivery.
• Ensure assessments, service plans, and career pathway documents meet quality standards.
• Assist with assigning case managers to new customers.
• Generate progress and management reports.
• Collaborate with Project Director and Project Accountant on budgeting and forecasting to ensure financial sustainability.
• Work with the Project Director on planning, operations, contract management, HR, staff development and business development.
• Other duties as assigned.

Skills

Supervisory experience

TANF programs

Leadership

Communication skills

Education

Bachelor's degree in business, management or human services related field

Job description

Equus Workforce Solutions in Dallas, TX is seeking a program manager to oversee partner meetings, reporting, and daily operations of case management teams serving TANF programs. You will supervise staff, allocate resources, and ensure timely delivery of project plans and quality standards.

This role partners with the Project Director on budgeting, forecasting, and staff development, while ensuring compliance with EEO guidelines and a customer-focused service delivery model.