Career Center Operations Leader

Equus; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Equus Workforce Solutions is seeking a Manager, Career Center – Dallas Opportunity Center to oversee daily operations, supervise case managers, and drive program success in a fast-paced workforce development environment. You will work with leadership to ensure quality standards and fiscal accountability while building strong partner relationships.

The role requires 3+ years supervisory experience, 2–3 years in TANF programs, and a customer-focused service mindset.

Qualifications

• Bachelor's degree in business, management or human services related field from an accredited university or college, or equivalent work experience preferred.
• 2 to 3 years' experience in TANF programs.
• 3 years of supervisory experience or equivalent combination of education and experience.
• Commitment to customer focused service delivery systems.
• Excellent communication and interpersonal skills, strong management and organizational skills, and the ability to work across all levels of management and staff.
• This is considered a driving position and as such your driver's license must be in good standing and you must have proof of valid automobile insurance.

Responsibilities

• Attend partner/funding customer meetings.
• Complete all weekly/monthly reports requested.
• Manage/Supervise assigned case managers on daily operations and performance.
• Conduct weekly meetings with staff/leadership.
• Manage assigned resources as appropriate to the implementation of project related activities.
• Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned project.
• Ensure assessment, service plans and career pathway documents meet required quality standards.
• Assist with case manager assignment for new customers.
• Generate progress and other management reports.
• Collaborate with the Project Director and Project Accountant for budgeting, forecasting, and to ensure financial sustainability and success.
• Work in partnership with the Project Director on planning and overall day-to-day operations/program development/Contract management/Human Resources/Staff Development/Business Development.
• Other duties as assigned.

Job description

Equus Workforce Solutions is seeking a Manager, Career Center – Dallas Opportunity Center to oversee daily operations, supervise case managers, and drive program success in a fast-paced workforce development environment. You will work with leadership to ensure quality standards and fiscal accountability while building strong partner relationships.

The role requires 3+ years supervisory experience, 2–3 years in TANF programs, and a customer-focused service mindset.