Career Center Operations Manager

Equus Workforce Solutions; Greenville (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Equus Workforce Solutions is seeking a supervisor to lead case management teams and manage daily operations for TANF-related programs. The role requires coordinating with leadership, ensuring quality service plans, and maintaining project documentation.

A driving position with a valid license is required. The ideal candidate will have a bachelor’s degree in a related field, 3+ years supervisory experience, and 2–3 years in TANF programs, with strong communication and cross-team collaboration

Qualifications

• Bachelor's degree or equivalent work experience preferred.
• 2–3 years' experience in TANF programs.
• 3 years of supervisory experience or equivalent.
• Commitment to customer-focused service delivery systems.
• Excellent communication and interpersonal skills; ability to work across all management levels.
• Driving position; valid driver's license and automobile insurance.

Responsibilities

• Attend partner/funding customer meetings.
• Complete all weekly/monthly reports requested.
• Manage/Supervise assigned case managers on daily operations and performance.
• Conduct weekly meetings with staff/leadership.
• Manage resources for project implementation.
• Develop and maintain project plans and reporting documentation for timely communication.
• Ensure assessment, service plans and career pathway docs meet quality standards.
• Assist with case manager assignment for new customers.
• Generate progress and other management reports.
• Collaborate with the Project Director and Project Accountant on budgeting, forecasting, and financial sustainability.

Skills

Communication

Interpersonal skills

Management

Organizational skills

Cross-level collaboration

Education

Bachelor's degree in business, management or human services

Job description

Equus Workforce Solutions is seeking a supervisor to lead case management teams and manage daily operations for TANF-related programs. The role requires coordinating with leadership, ensuring quality service plans, and maintaining project documentation.

A driving position with a valid license is required. The ideal candidate will have a bachelor’s degree in a related field, 3+ years supervisory experience, and 2–3 years in TANF programs, with strong communication and cross-team collaboration