Career Center Concierge & Client Services

San Diego Workforce Partnership; El Cajon (CA); Presencial; USD 34 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO

PTO sell-back

Employer-paid benefits

Professional development

Pension plan

457 retirement plan

Wellness program

Resumo da oferta

San Diego Workforce Partnership in El Cajon, CA seeks a Career Center Assistant (Full Time) to serve as the front desk concierge, welcoming clients and coordinating with staff, partners, and visitors to deliver empathetic workforce services. You will handle inquiries, maintain a clean, welcoming center, help plan events, manage CRM data, and support facilities requests.

Requires High School diploma and 2–4 years receptionist/administrative experience; Salesforce, Zendesk, CalJOBS and MS Office

Qualificações

• High School Diploma or equivalent.
• 2–4 years receptionist/administrative experience.
• Experience with public funded CRM systems (Salesforce, Zendesk, CalJOBS).
• Proficiency in Microsoft Office Suite.
• Strong communication and organizational skills.
• Ability to work with diverse partners and clients.

Responsabilidades

• Serve as front desk and reception, greet clients and guests.
• Respond to inquiries about programs and services.
• Maintain a welcoming reception, lobby, and computer lab.
• Coordinate staffing with leadership and partners to provide best-in-class service.
• Support center operations and events, planning and scheduling.
• Enter and maintain basic CRM data for clients and events.
• Assist with facilities requests and safety concerns.
• Collaborate with internal teams to refer clients to services.
• Perform other related duties as assigned.

Conhecimentos

Excellent communication

Strong organizational skills

Empathetic, person-centered

Public-facing customer service

Multitasking abilities

Formação académica

High School Diploma or equivalent

Bachelor’s degree (desirable)

Ferramentas

Salesforce

Zendesk

CalJOBS

Microsoft Office Suite

Descrição da oferta de emprego

San Diego Workforce Partnership in El Cajon, CA seeks a Career Center Assistant (Full Time) to serve as the front desk concierge, welcoming clients and coordinating with staff, partners, and visitors to deliver empathetic workforce services. You will handle inquiries, maintain a clean, welcoming center, help plan events, manage CRM data, and support facilities requests.

Requires High School diploma and 2–4 years receptionist/administrative experience; Salesforce, Zendesk, CalJOBS and MS Office