Career Assistant (CA)/Front Desk Career Center Work Study

Union College; City of Schenectady (NY); On-site; USD 12,000 - 17,000; Part time

Job summary

Union College in Schenectady, NY is seeking Career Assistants for the Becker Career Center. These roles support front desk operations for students, alumni, and employers, including greeting visitors and handling inquiries.

Customers will gain exposure to Handshake and career resources, with shifts Monday–Friday, 8:30 a.m. to 4:30 p.m. and special events. Salary is $9.70 per hour, with three positions available.

Qualifications

• Must be eligible for Work-Study as stated in the posting.
• Candidates should show strong customer service and interpersonal skills.
• Must be able to handle confidential information and maintain discretion.
• Familiarity with Google Calendar and Handshake is preferred.
• Reliability, flexibility, initiative, and ability to work independently are required.
• Detail oriented with a willingness to learn and a positive attitude.

Responsibilities

• Greet and assist students, alumni, employers, faculty and staff at the front desk.
• Answer phone calls, provide information, and transfer calls as needed.
• Check in students and alumni, notify Advisor, and monitor appointment flow.
• Educate students on Handshake: profile setup, scheduling, job/internship search basics, events calendar.
• Utilize Handshake, Google Calendar, and Nexus for scheduling and tasks.
• Replenish and restock supplies and help maintain building operations.
• Keep front desk area cleaned and organized; assist in opening/closing procedures.
• Complete other duties as assigned.

Skills

Telephone skills

Interpersonal skills

Customer service

Confidential information handling

Reliability

Flexibility

Initiative

Independent work

Attention to detail

Willingness to learn

Positive attitude

Tools

Google Calendar

Handshake

Job description

This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study, please contact the Financial Aid office at [e-mail].

Career assistants will staff the front desk at the Career Center; greeting and assisting students, alumni, employers, faculty and staff.

Department: Becker Career Center

Location: Becker Career Center

Supervisor: Kelly McFarlane

Work available: Monday- Friday, 8:30 a.m. to 4:30pm & special events

Rate of Pay: $9.70/hr

Number of Positions available: 3

Expectations

All Career Assistants are expected to:

• Greet and assist students, alumni, employers, faculty, and staff at the front desk
• Assist phone callers by answering questions, providing information, and transferring calls
• Check in students and alumni, notify Advisor, and monitor flow of appointments
• Educate students on Handshake Platform: Setting up profile, scheduling appointments, job/internship search basics, events calendar.
• Gain knowledge of and assist students and alumni utilizing online and print resources in the Career Library
• Participate in and promote Career and Employer Relations programs, resources, services and events
• Utilize office tools including Handshake, Google Calendar, and Nexus
• Replenish and restock supplies and help maintain building operations
• Keep front desk area cleaned and organized and assist in opening/closing procedures
• Complete other duties as assigned

Qualifications:

• Telephone and interpersonal skills with a strong emphasis on customer service
• Ability to maintain confidential information
• Knowledge of Google Calendar and Handshake
• Reliability, flexibility, ability to take initiative and work independently
• Detail oriented, with a willingness to learn and a positive attitude

Location: Schenectady, NY

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).