Career Center Front Desk Assistant (Work-Study)

The Trustees of Union College in the Town of Schenectady in the State of New York; City of Schenectady (NY); On-site; USD 12,000 - 17,000; Part time

Job summary

Union College's Becker Career Center seeks a Student Career Assistant to greet visitors, answer questions, and manage appointments at the front desk in Schenectady, NY. You will guide peers and alumni through Handshake setup, scheduling, and event calendars while assisting staff with information resources.

The role emphasizes customer service, confidentiality, reliability, and independence, with work-study eligibility and a Monday–Friday schedule in a campus setting.

Qualifications

• Telephone and interpersonal skills with a strong emphasis on customer service.
• Ability to maintain confidential information.
• Knowledge of Google Calendar and Handshake.
• Reliability, flexibility, ability to take initiative and work independently.
• Detail oriented, with a willingness to learn and a positive attitude.

Responsibilities

• Greet and assist students, alumni, employers, faculty, and staff at the front desk.
• Assist phone callers by answering questions, providing information, and transferring calls.
• Check in students and alumni, notify Advisor, and monitor flow of appointments.
• Educate students on Handshake: setting up profile, scheduling, job/internship search basics, events calendar.
• Gain knowledge of and assist students and alumni utilizing online and print resources in the Career Library.
• Participate in and promote Career and Employer Relations programs, resources, services and events.
• Utilize office tools including Handshake, Google Calendar, and Nexus.
• Restock supplies and help maintain building operations.
• Keep front desk area cleaned and organized and assist in opening/closing procedures.
• Complete other duties as assigned.

Job description

Union College's Becker Career Center seeks a Student Career Assistant to greet visitors, answer questions, and manage appointments at the front desk in Schenectady, NY. You will guide peers and alumni through Handshake setup, scheduling, and event calendars while assisting staff with information resources.

The role emphasizes customer service, confidentiality, reliability, and independence, with work-study eligibility and a Monday–Friday schedule in a campus setting.