Care Timekeeping & Billing Specialist

Premier Community Supports, LLC; Medford (OR); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, vision benefits

PTO up to 80 hours per year

401K after 90 days

Pay Period: 1st and 16th

Training and development opportunities

Meaningful team environment

Job summary

Premier Community Supports, LLC is seeking a Time & Attendance Specialist to support accurate timekeeping, billing, payroll, and compliance in Medford, OR. You will collaborate with the Time & Attendance Administrator, Lead Billing Specialist, and service managers to ensure hours billed align with authorized services and payroll processes run smoothly.

You will monitor attendance, resolve discrepancies, and work with DSPs and families to optimize billable hours while maintaining compliance

Qualifications

• High school diploma or GED required; one year of billing, payroll, timekeeping, accounting, or related experience preferred.
• Proficiency with Microsoft Office, particularly Excel and Outlook; experience with QuickBooks or timekeeping/payroll systems preferred.
• Strong attention to detail, organization, problem-solving, communication, and analytical skills.
• Ability to work independently, exercise sound judgment, manage competing priorities, and maintain confidentiality.
• Ability to work effectively with DSPs, Individuals, families/guardians, management teams, and community partners.
• Valid driver’s license and/or government‑issued identification, as applicable to the role. If driving is required, must maintain an acceptable driving record and current automobile insurance.
• Successfully complete and maintain all required state and agency background checks, certifications, credentials, and training, including CPR/First Aid and other position‑specific requirements.

Responsibilities

• Partner with billing staff to complete semi-monthly and as-needed billing for services.
• Reconcile billable hours worked against hours paid and identify discrepancies for correction.
• Collaborate with case management and community partners to support timely payment for services.
• Research and resolve unbillable hours by addressing exceptions, eligibility issues, and documentation concerns.
• Work with DSPs, Individuals, families/guardians, and management to resolve billing-related issues.
• Conduct daily reviews of time and attendance records, including missed punches and anomalies.
• Review attendance requests and ensure documentation supports authorized hours.
• Monitor time against service hours to optimize billable hours and prevent over/underutilization.
• Identify trends in timekeeping issues and communicate corrective actions to county management.
• Support service managers with billing questions, DSP accountability, and payroll-related guidance.
• Collaborate to correct timecard errors, manage overtime, and address payroll system questions.
• Propose and implement process improvements to increase billing accuracy and compliance.
• Perform additional duties and projects as assigned to support operational needs.

Skills

Timekeeping

Billing

Payroll

Excel

Outlook

QuickBooks

Attention to detail

Communication

Education

High school diploma or GED

Tools

Excel

Outlook

QuickBooks

Job description

Premier Community Supports, LLC is seeking a Time & Attendance Specialist to support accurate timekeeping, billing, payroll, and compliance in Medford, OR. You will collaborate with the Time & Attendance Administrator, Lead Billing Specialist, and service managers to ensure hours billed align with authorized services and payroll processes run smoothly.

You will monitor attendance, resolve discrepancies, and work with DSPs and families to optimize billable hours while maintaining compliance