Billing & Accounts Associate

Living Opportunities, Inc.; Medford (OR); On-site; USD 40,000 - 60,000; Full time

Job summary

Living Opportunities, Inc. is looking for accounting support staff in Medford, Oregon. The role focuses on accounts receivable and payable, ensuring all financial transactions and records are accurate and up-to-date.

The ideal candidate will hold an Associate’s degree in Accounting and have experience in processing financial data. The position is full-time with regular office hours and involves working closely with multiple funding sources.

Qualifications

• 2-3 years of experience in processing accounts payable and receivable.
• Proficiency in Google Workspace or Microsoft Office Suite.
• Strong ability to maintain accurate financial records.

Responsibilities

• Process transactions for accounts payable and receivable.
• Maintain accurate financial records for billing cycles.
• Assist in administrative tasks and special projects.

Skills

Accounts Receivable

Accounts Payable

Attention to Detail

Google Workspace

Microsoft Office Suite

Education

Associate’s degree in Accounting or related field

Tools

QuickBooks Online

eXPRS

Job description

This position provides accounting support with a primary focus on accounts receivable and accounts payable functions. It is responsible for processing transactions, maintaining accurate financial records, and supporting timely billing and payment cycles. This role also contributes to administrative tasks and special projects that support organizational operations.

Qualifications

• Associate’s degree in Accounting, Business Administration, or a related field. An equivalent combination of education and relevant work experience may substitute for a formal degree. (High school diploma or GED required.)
• Direct experience in processing accounts payable and accounts receivable, with the ability to complete full billing and payment cycles accurately.
• Working knowledge of accounting practices, including invoice review, coding, reconciliations, and payment/billing documentation.
• Proficiency with Google Workspace or Microsoft Office Suite, including email, spreadsheets, and digital file organization.
• Reliable attendance and demonstrated ability to meet deadlines.
• Strong attention to detail and ability to follow established processes.
• Ability to communicate professionally in both verbal and written formats.
• Ability to complete tasks independently and follow through on assignments with minimal supervision.

Preferred Qualifications

• Experience with QuickBooks Online Advanced and Bill.com or similar accounting software platform.
• Experience with eXPRS or other state Medicaid billing systems.
• Familiarity with nonprofit accounting or billing in a service‑based organization.
• Comfort working with multiple funding streams, billing codes, and tracking/reporting systems.
• Demonstrated ability to research system functions and implement improvements.

Role Expectations

• Demonstrated professionalism in conduct and communication as a representative of the organization.
• Flexibility to adapt to evolving systems, priorities, and workflows.
• Commitment to working respectfully across teams and departments.
• Reasonable accommodations may be made to enable a person with barriers or disabilities to perform essential functions.

Preemployment Requirements

Employment in this position is contingent upon meeting all pre‑employment and post‑offer requirements, which include but are not limited to:

• At least 18 years of age.
• Possession of a valid Oregon Driver’s License and proof of vehicle insurance.
• Acceptable driving record for eligibility to be covered under the organization’s insurance for driving purposes (including the use of agency or personal vehicles for work‑related travel).
• Satisfactory completion of required screenings and checks:
  • Employment reference checks.
  • Drug screening for illegal substances.
  • Physical/functional exam confirming ability to perform all job duties with reasonable accommodations.
  • Abuse registry check, as required by state licensing and Medicaid program rules.
  • Criminal history check (in accordance with Oregon Revised Statute 181.537 and Oregon Administrative Rules 125-007-0200 to 125-007-0330, 407-007-0200 to 407-007-0370, and 943-007-0000(2)).

Roles and Responsibilities

Accounts Receivable

• Prepare and submit billing for multiple funding sources, including ODDS services in eXPRS, contract agreements, and private pay.
• Review documentation and service records for accuracy prior to billing, and resolve discrepancies with program staff as needed.
• Track receivables, follow up on outstanding balances or rejections, and maintain accurate billing records.
• Generate invoice and payment reports to support program tracking and financial oversight.
• Reconcile invoice records across systems, identify discrepancies, and implement corrections.

Accounts Payable

• Receive and review vendor invoices for accuracy, ensuring correct amounts, coding, approvals, and supporting documentation.
• Process and release approved payments on schedule in accordance with organizational policies and vendor requirements.
• Maintain complete and accurate vendor records, including W-9 forms, contact details, and payment preferences.
• Review and process monthly purchase card reports submitted by cardholders, verifying coding and documentation before posting to the financial system.
• Maintain organized AP documentation and provide reconciliations and reports to support month‑end close, audits, and compliance reviews.
• Escalate discrepancies, unusual activity, or unresolved issues promptly in accordance with department procedures.

Administrative Support

• Serve as a backup for the front desk, including greeting visitors, answering phones, and assisting with general office inquiries.
• Participate as a staff representative at organizational events; including offering accounting support for activities such as the annual fundraiser furnARTure, Studio art shows, and other special events.
• Assist in the coordination, supervision, and completion of special projects to support organization initiatives and priorities.

Cross‑Functional Responsibilities

• Maintain accurate and organized records using the organization’s file naming conventions and digital folder structure.
• Uphold confidentiality and handle sensitive information with discretion across all tasks and communication.
• Complete assigned responsibilities in full, ensuring documentation is complete, accurate, and clearly labeled.
• Contribute to a culture of continuous improvement by identifying challenges, documenting patterns, and supporting workflow development.
• Participate in professional development opportunities in coordination with supervisor to build knowledge and skills.
• Demonstrate a commitment to diversity, equity, and inclusion through professional conduct, inclusive communication, and openness to feedback.
• Perform other duties as assigned.

Working Environment and Conditions

The work environment varies in this position. Roughly 90% of the employee’s time will be spent working indoors. Occasionally, employees in this position can expect to work outdoors. Indoor work may include a typical office setting, temperature‑controlled with typical office equipment.

Physical Requirements

• Standing or Walking – Occasional (up to 30% of the time)
• Sitting, bending, twisting – Frequent (more than 50% of the time)
• Lifting up to 25 pounds – Rare (less than 10% of the time)
• Climbing stairs – Rare (less than 10% of the time)
• Computer and Keyboard use – Frequent (more than 50% of the time)
• Use of physical intervention training/techniques – Not in this position (0%)
• Must be able to evacuate during an emergency and assist others in doing the same.

Direct Reports

This position does not have direct supervisory responsibilities over any other positions.

Work Schedule

This position is classified under FLSA as an hourly non‑exempt position and is subject to applicable wage and hours laws outlined by the FLSA. Regular office hours are to be kept Monday through Friday, 8:00 am to 4:30 pm, with occasional evenings and weekends. Hours subject to change periodically due to the functions of the position. This is a full-time position.