Care Team Operations Coordinator

Cityblock Medical Practice, P.A.; United States; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement benefits

Equity program

Paid time off

Job summary

Cityblock Medical Practice, P.A. is seeking a Care Team Operations Associate to support members with social and care management needs.

You will assist in administrative tasks and follow up to connect members with services under the direction of Community Health Partners and Nurse Care Managers. The role involves coordinating home health, insurance, vendors, and other social services, handling referrals, and communicating with insurers and providers.

Responsibilities

• Coordinates home health, insurance, vendors, and other social assistance services for members
• Initiates and manages referrals based on member needs, ensuring effective communication throughout the process
• Connects with insurance, other providers, and organizations to request and deliver medical services and records
• Uses analytical platforms to generate and communicate weekly reporting and planning to support clinical care
• Uses member benefits platforms to determine eligibility and organize Medicaid support and enrollment as needed
• Communicates with members and external agencies regarding referrals
• Supports team meetings with note-taking and follow-ups on all commitments

Job description

Cityblock Medical Practice, P.A. is seeking a Care Team Operations Associate to support members with social and care management needs.

You will assist in administrative tasks and follow up to connect members with services under the direction of Community Health Partners and Nurse Care Managers. The role involves coordinating home health, insurance, vendors, and other social services, handling referrals, and communicating with insurers and providers.