Care Team Operations Coordinator

Cityblock Health, Inc.; United States; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement benefits

Equity program

Paid time off

Job summary

Cityblock Health, Inc. is seeking a Care Team Operations Associate to support members with social and care management needs. The role focuses on administrative tasks and follow-up to connect members with needed services under the direction of Community Health Partners and Nurse Care Managers.

The position emphasizes coordinating services, managing referrals, and communicating with insurers, providers, and community organizations to ensure timely care delivery and accurate documentation.

Qualifications

• 1 year administrative work such as scheduling and coordination tasks and/or experience maintaining accurate records and documentation.

Responsibilities

• Coordinates home health, insurance, vendors, and other social assistance services for members.
• Initiates and manages referrals based on member needs, ensuring effective communication throughout the process
• Connects with insurance, other providers, and organizations to request and deliver appropriate medical services and records for members
• Uses analytical platforms to generate and communicate weekly reporting to support clinical care
• Uses member benefits platforms to determine eligibility and organize Medicaid support and enrollment as needed
• Communicates with members and external agencies regarding referrals made on their behalf
• Supports team meetings with note-taking and follow-ups on all commitments

Job description

Cityblock Health, Inc. is seeking a Care Team Operations Associate to support members with social and care management needs. The role focuses on administrative tasks and follow-up to connect members with needed services under the direction of Community Health Partners and Nurse Care Managers.

The position emphasizes coordinating services, managing referrals, and communicating with insurers, providers, and community organizations to ensure timely care delivery and accurate documentation.