Care Team Operations Coordinator

Cityblock Health, Inc.; Worcester (MA); On-site; USD 27,813 - 35,762; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement benefits

Equity program

Paid time off

Job summary

Cityblock Health, Inc. seeks an Associate in Care Team Operations to support members with social and care management needs. This in-person role in Worcester coordinates services, manages referrals, and supports clinical care planning. You will assist with scheduling, documentation, and communications with members and providers.

The position emphasizes administrative tasks, data reporting, and collaboration with Nurse Care Managers to connect members to needed services.

Qualifications

• 1+ year of experience in an administrative role managing scheduling and coordination.
• Experience maintaining accurate records and documentation.
• Ability to coordinate referrals and follow up with multiple stakeholders.

Responsibilities

• Coordinates home health, insurance, vendors, and social services for members.
• Initiates and manages referrals with clear communication throughout the process.
• Connects with insurers and providers to obtain services and records for members.
• Utilizes analytical platforms to generate weekly reports to support clinical care.

Skills

Administrative tasks

Scheduling

Documentation

Communication

Job description

Cityblock Health, Inc. seeks an Associate in Care Team Operations to support members with social and care management needs. This in-person role in Worcester coordinates services, manages referrals, and supports clinical care planning. You will assist with scheduling, documentation, and communications with members and providers.

The position emphasizes administrative tasks, data reporting, and collaboration with Nurse Care Managers to connect members to needed services.