Clinical Operations Medical Assistant & Care Coordinator

Cityblock Health; Charlotte (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement plan

Equity program

Paid time off (PTO)

Vacation and sick leave

Job summary

Cityblock Health is seeking a Medical Assistant to provide direct services to members and support clinic operations. You will greet patients, assist nurses, manage inventory, and help with clinical procedures and vaccines under supervision.

You will schedule visits, enter data into the EHR, coordinate referrals, and help ensure high-quality patient outcomes. The role requires 1+ year of clinical operations experience and adherence to medical clearance requirements, with benefits including

Qualifications

• 1+ years of experience in a clinical operations setting.
• Experience assisting providers with clinical procedures and vaccinations.
• Experience coordinating patient visits and referrals.

Responsibilities

• Answers phone calls and greet patients as they enter the facility.
• Assists the nurse and office manager in maintaining the medical inventory and placing orders for new materials as needed.
• Assists healthcare providers with clinical procedures, examinations, diagnostic testing, specialized procedures as authorized.
• Administers medications and vaccines under the direction of a licensed healthcare provider.
• Outreaches / engages members to schedule provider visits for annual visits, discharge follow up, chronic disease management, and addresses HEDIS gaps.
• Coordinates patient care activities, including scheduling appointments, obtaining referrals, and managing patient follow-up.
• Maintains accurate patient records in the EHR systems.
• Manages inventory of medical supplies and medications, reorders as needed.
• Pre- and post-visit chart prep for provider visits; supports quality metrics.

Skills

Greet patients

Assist nursing staff

Medical inventory management

Clinical procedures support

Vaccinations administration

EHR data entry

Tools

EHR systems

Job description

Cityblock Health is seeking a Medical Assistant to provide direct services to members and support clinic operations. You will greet patients, assist nurses, manage inventory, and help with clinical procedures and vaccines under supervision.

You will schedule visits, enter data into the EHR, coordinate referrals, and help ensure high-quality patient outcomes. The role requires 1+ year of clinical operations experience and adherence to medical clearance requirements, with benefits including