Home-Based Care Operations Coordinator

Cityblock; United States; Remote; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement benefits

Equity program

Paid time off

Job summary

Cityblock Health is seeking a Care Team Operations Associate to support members with social and care management needs. You will coordinate home health, insurance, vendors, and other services, and manage referrals under guidance of Community Health Partners and Nurse Care Managers.

You will use analytical platforms to prepare weekly reports, verify eligibility for benefits, and assist Medicaid enrollment when needed.

Qualifications

• 1 year administrative scheduling and coordination experience
• Maintaining accurate records and documentation

Responsibilities

• Coordinates home health, insurance, vendors, and other social assistance services for members
• Initiates and manages referrals based on member needs, ensuring effective communication throughout the process
• Connects with insurance, providers, and organizations to request and deliver medical services and records for members
• Uses analytical platforms to generate and communicate weekly reporting & planning to support clinical care
• Uses member benefits platforms to determine eligibility and organize Medicaid support as needed
• Communicates with members and external agencies regarding referrals made on their behalf
• Supports team meetings with note-taking and follow-ups on all commitments

Skills

Administrative coordination

Job description

Cityblock Health is seeking a Care Team Operations Associate to support members with social and care management needs. You will coordinate home health, insurance, vendors, and other services, and manage referrals under guidance of Community Health Partners and Nurse Care Managers.

You will use analytical platforms to prepare weekly reports, verify eligibility for benefits, and assist Medicaid enrollment when needed.