Care Team Lead & Scheduler — Coordinate Client Care

Celestial Care; Wauwatosa (WI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Free parking

Paid orientation

Paid time off

Job summary

Celestial Care in Wauwatosa, WI is seeking a full-time Scheduler to coordinate client and caregiver schedules, input data into WellSky or Sandata, and maintain accurate calendars. You will answer inquiries and ensure timely appointments while protecting patient confidentiality.

This role requires experience in scheduling, strong organization, and excellent communication skills. The position offers paid orientation, paid time off, and free parking, with day and on-call shifts.

Qualifications

• Previous experience as a Scheduler or in a similar role is preferred.
• Familiarity with medical terminology and receptionist duties is a plus.
• Knowledge of HIPAA regulations and the ability to maintain patient confidentiality
• Proficient in technology
• Experience with medical scheduling software (such as WellSky or Sandata) is highly desirable
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills to interact with patients and healthcare providers

Responsibilities

• Schedule clients and caregivers shifts and manage each client calendar.
• Coordinate with clients and caregivers to ensure timely and accurate scheduling.
• Utilize medical scheduling software (WellSky or Sandata) to input and update client and caregiver information.
• Answer phone calls and respond to inquiries regarding appointments and scheduling.
• Maintain patient confidentiality in accordance with HIPAA regulations.
• Process timesheets into software.
• Collaborate with other administrative staff to ensure smooth operation of the office.
• Go to clients as needed for care, if a shift cannot be covered.

Skills

Attention to detail

Communication skills

Organizational skills

HIPAA knowledge

Tools

WellSky

Sandata

Job description

Celestial Care in Wauwatosa, WI is seeking a full-time Scheduler to coordinate client and caregiver schedules, input data into WellSky or Sandata, and maintain accurate calendars. You will answer inquiries and ensure timely appointments while protecting patient confidentiality.

This role requires experience in scheduling, strong organization, and excellent communication skills. The position offers paid orientation, paid time off, and free parking, with day and on-call shifts.