Care Team Associate – Patient Access & Support

SOL Mental Health; Washington (District of Columbia); On-site; USD 42,000 - 64,000; Full time

Job summary

A progressive mental healthcare provider in Washington, DC is seeking an entry-level professional to enhance patient experience in a vibrant, innovative team. Responsibilities include greeting patients, checking them in, managing schedules, and ensuring compliance with healthcare regulations. Ideal candidates will possess strong organizational skills, a commitment to customer service, and a desire to contribute to a dynamic workplace culture. Join us in redefining mental healthcare through dedication, diversity, and excellence.

Qualifications

• Experience working within a physician practice or healthcare services is preferred.
• Ability to interact and work professionally with a diverse population.
• Strong work ethic, enthusiastic personality with integrity.

Responsibilities

• Answer phones and greet all patients warmly.
• Efficiently check in patients and confirm necessary forms.
• Triage patient concerns to clinical leadership.
• Maintain accurate schedules in the electronic health record.

Skills

Customer service

High level of professionalism

Organizational skills

Conflict resolution

Team collaboration

Tools

Microsoft Office

Job description

A progressive mental healthcare provider in Washington, DC is seeking an entry-level professional to enhance patient experience in a vibrant, innovative team. Responsibilities include greeting patients, checking them in, managing schedules, and ensuring compliance with healthcare regulations. Ideal candidates will possess strong organizational skills, a commitment to customer service, and a desire to contribute to a dynamic workplace culture. Join us in redefining mental healthcare through dedication, diversity, and excellence.