Patient Access Supervisor: Lead Team & Patient Experience

MedStar Health; Washington (District of Columbia); On-site; USD 59,820 - 101,836; Full time

Job summary

MedStar Health in Washington, DC is looking for a Patient Access Supervisor to assist in the operations of the Patient Access division. Key responsibilities include supervising staff, managing admissions, and ensuring high levels of customer service.

The ideal candidate should have 1-2 years of relevant experience, preferably with an Associate's degree. The role offers a competitive salary range and opportunities for professional development.

Qualifications

• 1-2 years of experience in hospital admissions.
• Experience in insurance and patient admission processes.
• Effective communication skills with staff and patients.

Responsibilities

• Supervises staff and department operations.
• Assists in staff scheduling, coaching, and training.
• Acts as a liaison between patients and staff to resolve conflicts.
• Audits patient charts and prepares quality reports.

Skills

Customer service

Personnel management

Scheduling

Conflict resolution

Data collection and reporting

Education

Associate's degree

Job description

MedStar Health in Washington, DC is looking for a Patient Access Supervisor to assist in the operations of the Patient Access division. Key responsibilities include supervising staff, managing admissions, and ensuring high levels of customer service.

The ideal candidate should have 1-2 years of relevant experience, preferably with an Associate's degree. The role offers a competitive salary range and opportunities for professional development.